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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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This dealership is professional, kind, and do their best

This dealership is professional, kind, and do their best to work with you. We were assisted by Ernesto and he helped us from start to finish. I recommend DCH Tustin Acura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending DCH Tustin Acura! We're pleased that Ernesto provided such excellent assistance throughout the process. Let us know if you need anything else!

I was help by Darieus Smith and he was amazing.

I was help by Darieus Smith and he was amazing. He is very polite, professional and answered all my question. I would definitely recommend DCH Tustin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Darieus will be happy to read your review! Thank you for recommending us, and we're here if you need anything else.

Thank you Kenny for our 8th and 9th Acura.

Thank you Kenny for our 8th and 9th Acura. You always go way and beyond your way

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your loyalty and are always happy to help! Thanks for the kind words for Kenny at DCH Tustin Acura.

All staff members are extremely helpful and not

All staff members are extremely helpful and not overbearing like some other dealerships can be. Our salesperson, Jose, was very friendly and on his game with being patient and knowledgeable of the cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The team takes pride in providing a top-notch car-buying experience at DCH Tustin Acura. We really appreciate your kind words for Jose and hope you enjoy your car!

5 Stars – Best Car Buying Experience Ever!

5 Stars – Best Car Buying Experience Ever! I’m 8 months pregnant and walked into DCH Tustin Acura expecting the usual long, stressful car buying process—but Jose completely changed that. From start to finish, this was hands-down the best car buying experience I’ve ever had. Jose was incredibly professional, respectful of my time, and made the whole process quick and smooth—even on a Sunday! He went above and beyond: threw in a warranty, had my car detailed on the spot, and made sure every detail was taken care of without me having to ask. I left feeling confident, taken care of, and honestly relieved that something I was dreading turned out to be so easy and positive. Highly recommend asking for Jose if you’re in the market for a new car—he’s the real deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're ecstatic to read that Jose made your car-buying experience at DCH Tustin Acura so positive and stress-free, especially during such an important time for you. Our team is committed to providing exceptional service, and it's great to know we exceeded your expectations. Thank you for recommending us, Lauren!

We were promptly attended to.

We were promptly attended to. Abdul Omar made our experience seamless from test to finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing DCH Tustin Acura for your car-buying needs! It was truly our pleasure to help you into your new ride!

Penh was great and made buying a new car easy.

Penh was great and made buying a new car easy. Would recommend to anyone I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the recommendation! Enjoy your new ride, and let us know if you need anything else from DCH Tustin Acura.

A typical high quality American dealership in the US.

A typical high quality American dealership in the US. They have very professional staffs who know to take care of their customers. I would rate it a ten.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your high praise means a lot to us at DCH Tustin Acura! Thanks so much for the stellar review!

Easy and excellent process!

Easy and excellent process! Great service and we got exactly what we needed and wanted plus more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your purchase! The team enjoyed working with you at DCH Tustin Acura, and we hope to see you again down the road!

I was a first time at this dealer it was a nice

I was a first time at this dealer it was a nice experience they were friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoyed your first visit with us, Kelan! If you need anything else, we're always happy to help at DCH Tustin Acura!