Reviews
Milo was very helpful!
Milo was very helpful! Overall I have received great service from all the people that were involved. I have forgotten his name but the manager was super helpful as well!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nardosmehari, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Dealership was super flexible, and everyone I interacted
Dealership was super flexible, and everyone I interacted with was extremely welcoming. Everyone is looking out for your best interest so don’t be afraid to setup an appointment or just walk in. I highly recommend going in and asking for Jessica!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kwame Tawiah, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Millo couldn't have been more helpful during my
Millo couldn't have been more helpful during my experience this past weekend. Not only was he knowledgable about the models I was interested in, he recommended one I had never heard of before that fit my needs perfectly. He and the rest of the team at Jim Ellis Volkswagen made sure my experience was streamlined and efficient, doing everything they could to speed things up and get me on my way. Highly recommend this dealership and Millo!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jamiemcd, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Very knowledgeable about VW cars.
Very knowledgeable about VW cars. Overall great service advice. Keeps my car in top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!
Jessica was very kind and patient.
Jessica was very kind and patient. She definitely did everything she could to make us happy. Would come back to her in a heartbeat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Xoxok, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Never got a call back about wasted time, three days of
Never got a call back about wasted time, three days of appts, and almost being robbed during service!p
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Douglas Favors, we are so disappointed to learn of this situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 458-6811. We look forward to hearing from you.
Thanks
I was given the best help I could get from Ruth. She solved all my issues I love the commitment she put into helping me
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darin, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (770) 458-6811 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Very happy been costumer Volkswagen dealer, it was
Very happy been costumer Volkswagen dealer, it was wonderful and interesting and easy for me bought car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy we could help! Congratulations on your new vehicle.
Car Repair
Neil was cery empathetic and understanding when my water pump malfunctioned. Repair was explained conscisely.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis Trepanier, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Volkswagen of Chamblee as your first choice for service!
Oil Change and Service at Jim Ellis VW
Such a great experience at the service appointment! Neil was especially wonderful! He explained everything without making me feel like an idiot, and his customer service was top notch. I was in an out and less than an hour with a serviced AND washed car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Julia Jolley Rogers! Thank you so much for choosing Jim Ellis Volkswagen of Chamblee as your first choice for service!