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AutoNation Chevrolet Laurel

(729 reviews)
Visit AutoNation Chevrolet Laurel
Sales hours:
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Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 338-2599 (877) 338-2599
Used (888) 242-3112 (888) 242-3112
Service (866) 537-0406 (866) 537-0406

Reviews

(729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Laurel from DealerRater.

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Everything, was great Eugene,Travis,Allen were fantastic.

Everything, was great Eugene,Travis,Allen were fantastic. Thank you for all you guys did for me and my family. ❤️❤️❤️ Ms. Gilchrist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Azzizig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

The guys that helped with the buying of our new 2023

The guys that helped with the buying of our new 2023 Chevy Colorado were amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Larry, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

They were curtious and they did keep me informed of what

They were curtious and they did keep me informed of what was going on. The price was resonable and the check out was very fast..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

The level of professionalism in that place has been

The level of professionalism in that place has been nothing short but great!! Although I came in with a different number they sold me on a great car as well as making me feel very comfortable. Thumbs up to Jose and Travis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Estone, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Went to dealership to look at 2022 high country and ended

Went to dealership to look at 2022 high country and ended up with 2023 ew LTZ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

First I want to say that I actually had a 5 star customer

First I want to say that I actually had a 5 star customer service experience. I only knocked off one star because my tire pressure light came back on after I picked up the car and my husband had to deal with it. In all fairness to the mechanic, the tire pressure on my car is extremely sensitive and tricky! The mechanic did an excellent job overall! I truly appreciate the Auto Nation service department and will continue to use them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Valued Customer

Customer service is valued by all staff. I have been a valued customer for many years and truly appreciate how staff treats you on every visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Maria, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

The service advisor was very pleasant and professional.

The service advisor was very pleasant and professional. They completed the service in an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Dealership was clean and nice.

Dealership was clean and nice. Sales rep was really good. Love the car so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Very friendly, excellent service Even offered me a ride

Very friendly, excellent service Even offered me a ride to my job and back when the truck was done. Definitely coming back for more service..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!