Reviews
The service department was very nice, and were expedient
The service department was very nice, and were expedient and thorough on my vehicles service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service and repair
Had my truck fixed after another company broke an item. Autonation helped but the communication could have been a lot better.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerome, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (240) 339-3932 so we can assist you further.
Happy and satisfied!
Happy and satisfied! We love how the sale person helps us and answer all are questions about the truck and financial
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jorge, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service and good attitude for all
Great customer service and good attitude for all employees .Really happy with the service that we received
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I have been purchasing from this same dealer for about 40
I have been purchasing from this same dealer for about 40 years and will continue to do so. My family also buys from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thank you Jose.
Thank you Jose. Great job in getting my vehicle serviced. It could not have been done without you and Oscar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Repair review
Prompt, easy scheduling, maintenance was provided without any inconvenience. CSRs were lovely to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Love the leadership of oscar Diaz advisor what I dont I
Love the leadership of oscar Diaz advisor what I dont I gree is take to much time to do. Any type of job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
They are friendly and respectful.
They are friendly and respectful. You guys gives customers the opportunity to choose from different interest rate, that I cool
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Tire Fix
Oscar was rude, dismissive and disengaged unde the guise of ?I?m eating my lunch? I?m doing everything. Keisha on the other hand was excellent and should be paid more whatever she makes!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sheila, we are deeply disappointed by your experience at AutoNation Chevrolet Laurel. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 339-3932. We hope to hear from you.