Reviews
Great service
Easy to make an appointment and fast service. They made sure to be very thorough and did a good job. They always add a carwash to an oil change which is a nice bonus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this great review, Suzanne! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, John Welsh - General Manager - (888) 309-6863
Top Shelf Service Department
Great service personnel! Professional, helpful, friendly. Quickly solves problems and inspires confidence in those solutions. Would recommend the service department to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review, Joanna! We are grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Sincerely, John Welsh - General Manager - (888) 309-6863
Great sales team
Fair already lower prices than other dealers, haggle free sales people are great to work with. 2nd purchase with Bob Allen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Terry, Bob Allen Motor Mall would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your second purchase from us and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future automobile needs. Enjoy your new car! Be well, John Welsh - General Manager - (888) 309-6863
Great Deals and Services
My wife and I purchased a new 2016 Dodge Ram 3500 from you 2 years ago. We love it and got a really good deal. We went to several other dealers throughout Kentucky and no one could match your price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share this feedback, Terry. Thanks for your business! If there's anything else we can do to help you, just let us know. Be well, John Welsh - General Manager - (888) 309-6863
fast service,fair price
service was fast and the price ok, the service area was clean with every thing you would need in waiting for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reviewing your service experience, Keith. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, John Welsh - General Manager - (888) 309-6863
Great service
The courtesy of the staff. The willingness of them to make things right. The facility was awesome and modern. Fun
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Louis! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Be well, John Welsh - General Manager - (888) 309-6863
Joseph F Yates
GREAT SERVICE AND EFFICIENT RESULTS. COMFORTABLE WAITING AREA AND WHEN YOU MAKE AN APPOINTMENT FOR SERVICE IT IS HONORED ,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dana, thank you for the 5-star review. We are happy to hear about your great service experience. Here at Bob Allen Motor Mall, we strive to provide the best service for our customers. We look forward to seeing you again! Be well, John Welsh - General Manager - (888) 309-6863
Great Jeep service
Able to get me in as a walk in. They understood exactly what I needed and was able to do it for me. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff and thanks for your kind words! We appreciate all our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We hope to see you back in again soon! Regards, John Welsh - General Manager - (888) 309-6863
Great service and friendl staff.
Everyone is so nice, I like that. The service was fast and courteous. Everything was explained in detail and they answered all my questions with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle needs, Leonard. I am happy to hear that everything went well for you. Drive safely. Best regards, John Welsh - General Manager - (888) 309-6863
2019 Ram Purchase
From first contact to final purchase the process was smooth. All of my questions were answered and the entire sales staff went all out to help me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Lannie. I am glad we could be of service to you and aid in making your vehicle purchase a pleasant experience. Enjoy your new 2019 Ram! Best regards, John Welsh - General Manager - (888) 309-6863