Reviews
Personal and professional
It was personal, professional. Small enough for personal attention. Friendly. Having pictures taken of the problem area very helpful. However, out of donuts!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, John Welsh - General Manager - (888) 309-6863
Great service
Fast service with a smile. They went out of their way to make me comfortable and they even include a car wash with their oil changes. It had been raining for a week so they told me to bring mine back the following week and they'd wash it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Suzanne, it's great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, John Welsh - General Manager - (888) 309-6863
oil change
I had asked for my service to be done around 9am and it was done well before that. It helped me make previously scheduled appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback, Michael! We're pleased to hear that you were able to get your car fixed up and back on the road in time for your appointment! Regards, John Welsh - General Manager - (888) 309-6863
Stay focused
The final trip to get it fixed was fairly fast. I did have to make an additional trip and waste 1.5 hours because it didn't get even checked on the first trip along with the recalls and oil change. It is fixed now.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clarence, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, John Welsh - General Manager - (888) 309-6863
Great experience!
Service department persons I talked to were very friendly and courteous. Sorry I don't have names. 1 female, 1 male.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback, Rodney! We look forward to working with you again. Regards, John Welsh - General Manager - (888) 309-6863
Great service
Timely manner and explained in detail about service. I would recommend to anyone. Staff was very polite. Facilities were really nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Jay. Take care until we see you again! Sincerely, John Welsh - General Manager - (888) 309-6863
Service with a smile.
The ease of talking with the service staff. I really felt comfortable. The scheduling for service was very quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leonard, we appreciate the review. Take care! Sincerely, John Welsh - General Manager - (888) 309-6863
Great Service
Your service tech was awesome in looking up records on our Chev Silverado, and found we were due free service. We will continue to have our vehicle serviced with you. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Linda. We appreciate the kind words! Sincerely, John Welsh - General Manager - (888) 309-6863
Great service
Camille, the service manager, quickly solved a settings issue when I arrived. Scheduled service was handled efficiently and with due courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the review, Gerald! Sincerely, John Welsh - General Manager - (888) 309-6863
Easy Process
No pressure no games. Down to earth people. Good selection and you know what you will pay and what you will get. Blake did a good job and easy to talk to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Dick. Take care until next time! Sincerely, John Welsh - General Manager - (888) 309-6863