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KIA of West Nyack

(1,097 reviews)
Visit KIA of West Nyack
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–4:00pm Closed
New (845) 875-4381 (845) 875-4381
Used (845) 875-9157 (845) 875-9157
Service (845) 617-4003 (845) 617-4003

Reviews

(1,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KIA of West Nyack from DealerRater.

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Worked with salesperson Reggie Watson, he worked hard to

Worked with salesperson Reggie Watson, he worked hard to get me the best deal possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In the past I had issue with my car and it took them a

In the past I had issue with my car and it took them a few weeks to deal with it. My recent time I went in was very quick and proficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that your recent visit to Kia of West Nyack was quick and proficient. Thanks for sticking with us!

Ron at Kia of West Nyack helped me when I brought my Kia

Ron at Kia of West Nyack helped me when I brought my Kia Soul in for service. He has a warm smile and was friendly, and efficient, and he kept in touch with updates through the day. He turned my errand into a pleasurable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's fantastic to hear that Ron made your service visit a pleasant experience at Kia of West Nyack! We're delighted he kept you informed and provided such friendly assistance. Thank you for sharing this wonderful feedback with us!

Mike at the service desk was very friendly and explained

Mike at the service desk was very friendly and explained what procedure was taken to fix the car. All staff were very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Delia, we're delighted to hear that Mike and the team at Kia of West Nyack provided you with friendly and professional service. Thanks for sharing your experience!

Thank you for your help Ronald Andre I greatly

Thank you for your help Ronald Andre I greatly appreciate you . You made my visit so much better and easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Amanda, we're delighted to hear that Ronald made your visit a breeze at Kia of West Nyack. Thank you for sharing your experience with us!

Exceptional Service at Kia!

Exceptional Service at Kia! I brought in my late 2024 Kia Sportage for an oil change after getting an alert, and the whole experience was excellent. Scheduling the appointment was easy, and everything went smoothly. A big shoutout to Ronald, the technician who helped me. He was polite, professional, and took the time to explain everything that needed to be done. What really impressed me was how respectful and helpful he was—not just to me, but to every customer he interacted with. Kia and Ron, you both deserve double thumbs up. Thanks for the top-notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us at Kia of West Nyack! We're delighted to hear that Ronald provided exceptional service and made the process smooth. We appreciate your support and look forward to serving you again in the future!

Ronald is a gem.

Ronald is a gem. He kept me posted on every detail concerning my Car. Looking forward to my next visit with Ronald.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Arthur, we're delighted to hear that Ronald provided you with such attentive service at Kia of West Nyack. We look forward to welcoming you back for your next visit!

Came in for an oil change, the services were fast and

Came in for an oil change, the services were fast and quick. Thank you Ron and the other staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words about Ron and the Kia of West Nyack team! We'll be sure to pass along your positive feedback!

Every time I visit Ronald always treat me with respect.

Every time I visit Ronald always treat me with respect. He does a great job explaining to me what discounts and what my car needs and what’s been done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, we're delighted to hear that Ronald consistently provides respectful and informative service at Kia of West Nyack. Thank you for sharing your experience with us!

Mike at the service desk was very helpful.

Mike at the service desk was very helpful. Made sure my car was done on time and got me set up with a ride to and from a nearby coffee shop while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, we're delighted to hear that our team at Kia of West Nyack took great care of you! Thanks for sharing your experience and trusting us with your vehicle's service.