Reviews
Ron was the perfect service person.
Ron was the perfect service person. He is very customer oriented very knowledgeable and easy to work with. He is an asset to the Kia organization.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tony, we're delighted to hear that Ron provided you with such excellent service at Kia of West Nyack. Thank you for recognizing his efforts and sharing your experience!
I scheduled an appt for a basic oil my car just hit 14323
I scheduled an appt for a basic oil my car just hit 14323 mileage. Michael ask me if I’m here for an oil change I said yes they took my car I ask him much is the oil change he said 85 plus tax. After 2 hours he said my car was done and told me my total was 349$ I ask him why he said I was here for 15k maintenance Im like all I wanted was a basic oil change he said u told me 15k service maintenance I don’t even know what that is when I look it up it”s a lot of xx mind you my car is brand new. Anyway this place suck I will not go back there
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Carl, we're sorry to hear about the misunderstanding during your visit. It sounds like there was a mix-up in communication regarding the service you requested. We strive for clarity and transparency with our customers, so we apologize if we fell short here. Please reach out to us directly so we can address this issue further and make things right for you. Thank you, Jamie Brown - Customer Success Specialist - 8453531919
Ronald was very much a professional and,considerate
Ronald was very much a professional and,considerate dealer representative. He explained everything that needed to done to and followed through with the work. I was very pleased with the outcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Irene, we're delighted to hear that Ronald provided you with such a professional and considerate experience at Kia of West Nyack. Thank you for sharing your positive feedback!
Excellent service and very helpful with us very kindly
Excellent service and very helpful with us very kindly helped and everything well thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave Kia of West Nyack this awesome review, thank you!
From the moment I walked into the showroom everything was
From the moment I walked into the showroom everything was great. Samuel was knowledgeable and pleasant made the entire experience easy. This is my 3rd Kia and by far the best salesperson. Looking forward to my 4th when it’s time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lesly, we're delighted to hear that Samuel made your experience at Kia of West Nyack exceptional! Thank you for choosing us again and we look forward to assisting with your 4th Kia in the future. Enjoy your new ride!
The worst car dealership I ever saw, They have a team of
The worst car dealership I ever saw, They have a team of liars, and they are not trusteble at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience. In the event that I can't locate your contact information, would you please contact me directly? Thank you, Jamie Brown - Customer Success Specialist - 8453531919
Thank you Ruben and Ronald @ Kia West Nyack!
Thank you Ruben and Ronald @ Kia West Nyack! I had some things to take care of my car they work diligently and were very helpful! The service you get there is amazing! Im very thankful!!!! Ruben and Ron great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea, we're delighted to hear that Ruben and Ronald provided you with top-notch service at Kia of West Nyack! Thank you for sharing your experience, and we appreciate your kind words about our team.
was taken care of by Melvyn Gaither, extremely helpful
was taken care of by Melvyn Gaither, extremely helpful and quick to expedite the process. Answered all questions. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Ryan, we're delighted to hear that Melvyn provided you with such excellent service at Kia of West Nyack. Thank you for recommending us!
Good service made an appointment but had to wait.
Good service made an appointment but had to wait. all day Thank you very much
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your Kia of West Nyack experience. We strive for timely service and hope we can welcome you back with a more efficient experience next time. Until then!
I had a very good experience with service.
I had a very good experience with service. Ron was so helpful and pleasant. Great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Johanna, thank you for sharing a positive review of Ron and Kia of West Nyack!