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KIA of West Nyack

(1,097 reviews)
Visit KIA of West Nyack
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–4:00pm Closed
New (845) 875-4381 (845) 875-4381
Used (845) 875-9157 (845) 875-9157
Service (845) 617-4003 (845) 617-4003

Reviews

(1,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of KIA of West Nyack from DealerRater.

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Service department is very friendly and accomodating.

Service department is very friendly and accomodating. They don't try to sell you on more maintenance than you need. Car is usually done in the time they estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dennis, we're delighted to hear that our service department at Kia of West Nyack met your expectations with friendly and accommodating service. Thanks for trusting us with your vehicle's care!

I was treated with respect they always take great care of

I was treated with respect they always take great care of me and my car and I will always go back, the service writer and the technicians do a great job at Kia of West Nyack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's wonderful to hear that our team at Kia of West Nyack consistently provides respectful and excellent service for you and your car. We appreciate your loyalty and look forward to seeing you again!

Ron was great!

Ron was great! he explained the Service plan in detail. Good rep and good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tim, thank you for your kind review of Ron and Kia of West Nyack!

Kia of west Nyack is a pleasure to deal with.

Kia of west Nyack is a pleasure to deal with. Highly recommended. The service the experience from the get go is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, we're delighted to hear that you had such a positive experience with us at Kia of West Nyack! Thank you for the high recommendation and kind words.

Kia of west Nyack is a pleasure to deal with.

Kia of west Nyack is a pleasure to deal with. Highly recommended. The service the experience from the get go is awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jack, we're delighted to hear that you had such a positive experience with us at Kia of West Nyack! Thank you for the high recommendation and kind words. We look forward to serving you again in the future!

Reggie is an excellent salesman.

Reggie is an excellent salesman. Very professional and no pressure sales. My car purchase enjoyable and efficient. Everything was explained in detail through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that Reggie made your car purchase enjoyable and efficient at Kia of West Nyack. We appreciate the feedback and hope you're loving your new vehicle!

Fantastic customer service and support.

Fantastic customer service and support. I’ve had a few experiences with them thus far and they have been polite and looking for ways to support me through minimal cost impact. All if the folks are super nice. Service was AAA+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear about your positive experiences with our team at Kia of West Nyack! Providing top-notch service and support is what we strive for, so it's great to know we've hit the mark. Thank you for sharing such wonderful feedback!

Fantastic Experience at Kia of West Nyack!

Fantastic Experience at Kia of West Nyack! I just wanted to take a moment to express my gratitude for the exceptional experience my son Ryan and I had at Kia of West Nyack. From start to finish, the entire process of purchasing a vehicle was seamless and enjoyable. A special shout-out to our salesperson, Luis! He was incredibly knowledgeable, patient, and genuinely cared about helping us find the perfect car for Ryan. His professionalism and friendly demeanor made the experience enjoyable, and he went above and beyond to ensure we had all the information we needed. I also want to commend the Loan and Finance Department for their efficiency and support throughout the financing process. They made everything easy to understand and worked diligently to get us the best options available. Overall, I cannot recommend Kia of West Nyack enough! Thank you for making this experience memorable for Ryan and me. We love our new vehicle and appreciate all the hard work from your team! Best regards, J Morales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jose, thank you for sharing your fantastic experience with us at Kia of West Nyack! We're delighted to hear that Luis and our finance team made the process seamless and enjoyable for both you and Ryan. Enjoy your new vehicle, and we appreciate your recommendation!

Michael was helpful, kind and helpful.

Michael was helpful, kind and helpful. He was able to explain clearly what was wrong with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julia, thanks for taking the time to leave Kia of West Nyack a five-star review! We are happy to hear that Michael was helpful. Safe travels!

Mark in the service department was very helpful and I was

Mark in the service department was very helpful and I was pleased with his customer service skills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are grateful for your positive feedback about Kia of West Nyack. Thanks so much, Jerry!