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Nelson Mazda Murfreesboro

(1,314 reviews)
Visit Nelson Mazda Murfreesboro
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 259-2126 (877) 259-2126
Used (877) 298-6164 (877) 298-6164
Service (866) 901-4243 (866) 901-4243

Reviews

(1,314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Mazda Murfreesboro from DealerRater.

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I bought a Mazda3 hatchback

I worked with Michelle in Nelson Mazda Antioch. She was terrific to work with. Very friendly and super knowledgeable. I walked in sort of knowing what I wanted and she had every answer I had. I also worked with Ben in the Finance Dept. He made sure I knew all the options to available and went over which ones would work best for me. I had a great experience using my first new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fun friendly service

We really enjoyed our time at Nelson Mazda. This is the third Mazda our family has purchased there. Each experience has been excellent. Kevin and Ben were great to work with. Nelson Mazda will be our first choice when looking for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

above and beyond

went here with high expectations and they were all meet. the staff was absolutely terrific and super helpful with finding the right car for me and i couldn’t be more pleased. would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience!

We have been doing buisiness with Nelson Mazda for many years. It is always a pleasant car buying. Elijah and Ben were both very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

I wasn't expecting to buy a car during my last visit to Mazda, hower Michelle offered such a great service and deal than was really hard to decline the offer after speaking with other dealers. I would recommend to stop by here if you're interested on get a Mazda ir any other car brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Loyal and attentive to your need

I meat Joe back in 2012 when I purchased my second Mazda. Joe went above and beyond to make my deal come true, we became very good friends,I became part of the family. Joe and Randy are so friendly and dedicated to your needs. I'm on my 3rd Mazda with them,I just call Joe and say to him. You got any good deals for me? This is what I'm looking for........... They make happen. All I do is walk in test drive my car and sign the papers in and out in a 1.5 hours. Even when I go to service Joe is always on top of everything to make sure I'm happy. I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful

Tom was an excellent salesman he went above and beyond to help us out and we love our new car. Thank you Reed and Staci

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of 2016 Nissan Frontier

Very simple and streamline overall purchase. Found the vehicle on line and was ready to buy at the price I had budgeted. You might want to offer a full tank of gas to your customers at drive out and the vehicle appeared to have just been washed quickly through a general car wash with a quick spray of tire shine on the wheels. Then again it was just a used car purchase so I really wasn't expecting a full detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car buying experience

I purchased a Mazda 6 and was very pleased with the way the whole staff treated me. They were professional and friendly. I felt very comfortable talking to them; not awkward like other times at other dealerships. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Marshall Lusk

Tom was excellent in helping me and my dad, my 2004 Nissan Pathfinder at Nelson Mazda in Antioch. He was very patient and very kind. Thanks Tom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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