Reviews
I bought a Mazda3 hatchback
I worked with Michelle in Nelson Mazda Antioch. She was terrific to work with. Very friendly and super knowledgeable. I walked in sort of knowing what I wanted and she had every answer I had. I also worked with Ben in the Finance Dept. He made sure I knew all the options to available and went over which ones would work best for me. I had a great experience using my first new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fun friendly service
We really enjoyed our time at Nelson Mazda. This is the third Mazda our family has purchased there. Each experience has been excellent. Kevin and Ben were great to work with. Nelson Mazda will be our first choice when looking for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
above and beyond
went here with high expectations and they were all meet. the staff was absolutely terrific and super helpful with finding the right car for me and i couldn’t be more pleased. would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience!
We have been doing buisiness with Nelson Mazda for many years. It is always a pleasant car buying. Elijah and Ben were both very knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
I wasn't expecting to buy a car during my last visit to Mazda, hower Michelle offered such a great service and deal than was really hard to decline the offer after speaking with other dealers. I would recommend to stop by here if you're interested on get a Mazda ir any other car brand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loyal and attentive to your need
I meat Joe back in 2012 when I purchased my second Mazda. Joe went above and beyond to make my deal come true, we became very good friends,I became part of the family. Joe and Randy are so friendly and dedicated to your needs. I'm on my 3rd Mazda with them,I just call Joe and say to him. You got any good deals for me? This is what I'm looking for........... They make happen. All I do is walk in test drive my car and sign the papers in and out in a 1.5 hours. Even when I go to service Joe is always on top of everything to make sure I'm happy. I would recommend them to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful
Tom was an excellent salesman he went above and beyond to help us out and we love our new car. Thank you Reed and Staci
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of 2016 Nissan Frontier
Very simple and streamline overall purchase. Found the vehicle on line and was ready to buy at the price I had budgeted. You might want to offer a full tank of gas to your customers at drive out and the vehicle appeared to have just been washed quickly through a general car wash with a quick spray of tire shine on the wheels. Then again it was just a used car purchase so I really wasn't expecting a full detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience
I purchased a Mazda 6 and was very pleased with the way the whole staff treated me. They were professional and friendly. I felt very comfortable talking to them; not awkward like other times at other dealerships. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marshall Lusk
Tom was excellent in helping me and my dad, my 2004 Nissan Pathfinder at Nelson Mazda in Antioch. He was very patient and very kind. Thanks Tom!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase