Skip to main content

Nelson Mazda Murfreesboro

(1,315 reviews)
Visit Nelson Mazda Murfreesboro
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 259-2126 (877) 259-2126
Used (877) 298-6164 (877) 298-6164
Service (866) 901-4243 (866) 901-4243

Reviews

(1,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Mazda Murfreesboro from DealerRater.

Want to share your experience with this dealership?

Write a review

Service with a smile

Greeted with a smile by Ben Mulaosmanovic and he went right to work. Ben listened to my wish list and was able to suggest a car that was perfect for me. He delivered more than I asked for and kept it within my budget. Ben was the complete opposite of a traditional car sales person. From the time I walked into the dealership until i drove out could not have been more than 2 hours. Believe it or not it was a fun and painless experience. Ben you rock and I enjoyed your humor. I have already recommended Ben Mulaosmanovic to a family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for your review! We definitely strive for exactly the experience you described and we're so glad Ben was able to guide you through that process. We really do believe that buying a car can be as much fun as owning one! We appreciate your recommendation and can't wait to serve you in the future. Thanks again!

Nelson mazda

A great dealer that isn't pushy when you might be car shopping

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the positive feedback, James! We appreciate you sharing your experience with our dealership. We work vert hard to earn the trust of our customers. Please let us know if there's anything we can help with!

Perfect car-buying experience!

Purchased a BMW 745Li in a near perfect buying experience. I've bought several car at several different dealerships over 30 yrs and this one is exceptional. Tom and Adam in Sales, and Ken in finance are the epitome of great teamwork. Ask for Tom P and you can't be disappointed. Promise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for your feedback! We're so glad to hear about your experience with Tom and your BMW. We truly strive to make each customer happy and comfortable with their purchase and thank you for trusting us with that! Enjoy your new car and remember we are here if you ever need anything.

Elijah taylor professionalism

Recent purchase ford focus.sales person very kind knowledgeable and professional.will shop here again if need a car.new if Gods will.constance deramus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Constance! We're so glad you had a great experience purchasing your Ford Focus. We truly strive to make each customer happy and comfortable with their purchase and thank you for trusting us with that!

Friendly Expert experience

Have never had such an awesome experience as I did here. Ben M. Put us right at ease and made us comfortable during the whole process of finding the exact car we wanted and explaining the options associated with each vehicle and guiding us through all the paperwork then taking us to Ken in finance (who is remarkable).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few moments to leave feedback for us, Chris. We truly strive to make each customer happy and comfortable with their purchase. We're so glad Ben was able to help you find the perfect vehicle for you! We appreciate your business and look forward to serving you in the future!

Great Service and great people

We had a fantastic experience with the team at Nelson Mazda. we told them what we were looking for in Price, mileage, year, and they had 6 options ready for us when we arrived. They were patient as we test drove all of them and were not pushy when we wanted to take a day or two to make a decision. We would highly recommend the entire family of Nelson mazda dealershp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

Had a great buying experience. Staff was very personable. Answered all my questions and even one that I didn't. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for your recommendation, Ray! We appreciate your feedback and are so glad you had a great experience.

Great Experience!

Ben M. helped us find an SUV to replace a van that was wrecked. He was honest and upfront. He didn't try to show me anything out of our price range and made sure I got a thorough test drive to see how the vehicle handled in different driving conditions. I would highly recommend shopping at this dealership and working with Ben M.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Car purchasing experience ever!

Just purchased a Mazda CX 5. Don't have my actual car yet, but have a loaner that is great. Loved the no haggle atmosphere! Everyone that talked to me was fantastic, no pressure applied. I look forward to dealing with this group in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Staff and Service

This dealership was amazing! They were able to find me a great car in no time. Ben M. did an excellent job and was very friendly! I was very pleased with the staff and the experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.