Reviews
Easy to do Business with
Josh made the entire process of buying a new vehicle effortless and even enjoyable. Thanks to his quick, friendly, hassle free service I was able to get the car I wanted without all the "stress" that typically comes with shopping for car. 20/10. Would definitely buy here again and recommend to anybody!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I have had many horrible experiences at dealerships in springfield, MO but Ron Jones made buying a car from Napleton extremely easy. Would definitely recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied,
Ron found the perfect vehicle for me. And worked it out so I could afford it. I couldn't be happier, even got me a manual that was missing. Very happy ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Customer Service
I was looking for a new VW and called around to all the dealerships in MO looking for a great deal but foremost great straight forward talk! Jeff and Drew were great to work with. I was able to work out all the details on the deal before driving to Springfield which made the experience at a 10! Highly recommend work with Jeff Taylor if you are looking a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest sales
I recently purchased a car from Philip Osburn. When i went there, i was originally going to look at buying a brand new mirage for the economy of the vehicle as an errand car for my wife. Mr. Osburn asked me what kind of range i was looking at for daily driving and then referred me to an electric car they had for sale as a better choice which made all of us happy in the deal. That move may have cost him money in commission but was key to the perfect service i received. I saved $7000 on that recommendation and is the reason that i WILL return to this dealership in the future when purchasing another car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Annual Service
Don't put many miles on my Porsche Cayenne and get it serviced annually. Well done and on time. They do all my service work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional Porsche sales
Purchased a used CPO 2014 Porsche Panamera Turbo last week. Michael was extremely knowledgeable and professional. He listened to and addressed our every need. I would do business with Michael again and highly recommend him. K
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great funny guy, who's a person, not a business
Great dude who was easy to talk to, and who was driven to get us in a car suited for us. Even gave him a ride home after we figured out our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very accommodating and personable
I came in looking for a new vehicle in certain price range and they did everything possible to keep me in the range with everything I was looking for in a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service survey
I would recommend this dealership to anyone they’ve been great to me that’s why I went to give them my business I won’t go anywhere else in the Springfield area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair