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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy to do Business with

Josh made the entire process of buying a new vehicle effortless and even enjoyable. Thanks to his quick, friendly, hassle free service I was able to get the car I wanted without all the "stress" that typically comes with shopping for car. 20/10. Would definitely buy here again and recommend to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience

I have had many horrible experiences at dealerships in springfield, MO but Ron Jones made buying a car from Napleton extremely easy. Would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very satisfied,

Ron found the perfect vehicle for me. And worked it out so I could afford it. I couldn't be happier, even got me a manual that was missing. Very happy ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Amazing Customer Service

I was looking for a new VW and called around to all the dealerships in MO looking for a great deal but foremost great straight forward talk! Jeff and Drew were great to work with. I was able to work out all the details on the deal before driving to Springfield which made the experience at a 10! Highly recommend work with Jeff Taylor if you are looking a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest sales

I recently purchased a car from Philip Osburn. When i went there, i was originally going to look at buying a brand new mirage for the economy of the vehicle as an errand car for my wife. Mr. Osburn asked me what kind of range i was looking at for daily driving and then referred me to an electric car they had for sale as a better choice which made all of us happy in the deal. That move may have cost him money in commission but was key to the perfect service i received. I saved $7000 on that recommendation and is the reason that i WILL return to this dealership in the future when purchasing another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Annual Service

Don't put many miles on my Porsche Cayenne and get it serviced annually. Well done and on time. They do all my service work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional Porsche sales

Purchased a used CPO 2014 Porsche Panamera Turbo last week. Michael was extremely knowledgeable and professional. He listened to and addressed our every need. I would do business with Michael again and highly recommend him. K

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great funny guy, who's a person, not a business

Great dude who was easy to talk to, and who was driven to get us in a car suited for us. Even gave him a ride home after we figured out our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very accommodating and personable

I came in looking for a new vehicle in certain price range and they did everything possible to keep me in the range with everything I was looking for in a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Service survey

I would recommend this dealership to anyone they’ve been great to me that’s why I went to give them my business I won’t go anywhere else in the Springfield area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.