Skip to main content

Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kind, Respectful, and patients

They showed good treatment to people, they were patient with us all the time and I noticed that they do not d oh distinguish any person by their social class or their backgrounds

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great experience

My family went to the dealership to test one vehicle but left with another based on Phillip being very patient and listening to our desire and needs. Phillip also worked with us on what our budget was for my daughter's car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well done

It's obvious when you pull into service dept.that you will now experience attention from whomever you speak to. Had to equal that feeling at a dealership. This should be the flagship for VW of America. THANKS AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

recall on sunroof and wiper motor

The work was done in a timely manner and really appreciated have transportation to the mall instead of having to wait for the vehicle to be done. I appreciated the car wash. My only complaint was that there were dirty fingerprints on the interior of the sunroof rim. I have to find something that will effectively remove them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

I would highly recommend this dealership for all of your automotive needs. Joshua is an extraordinary salesman who has helped me find the perfect vehicle to fit my needs on more than one occasion. The finance department is very knowledgeable and helpful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

NOAH DAVIS REPRESENTATIVE

ble experience ever in purchasing a veichle. bleNOAH DAVIS, professional and friendly very courteous. he was so knowledgeable about the volkswagon atlas. he was happy and excited to explain what an amazing veichle the atlas is.because of Mr. davis i will not hesitate to hand out his business cards to my friends. my wife and i had athe most comfortable experience purchasing a vehicle. thankyou NAPLETON and thanks again to NOAH WHO TOLD ME his job does not end after we purchased our atlas. No his job just begins that really impressed me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Service call

Excellent service done in a timely manner. Nice to have car washed as well. Friendly and helpful. Highly recommend this service department. Good to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant

. Mr Taylor was very helpful, while not pushy. I got a very nice truck, at a fair price. I feel it was a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

My first contact was with Noah Davis who worked hard to see that I found a vehicle which met my needs. All of my expectations were met by the service staff and by the business staff that processed my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent staff

I brought my new car for checkup. I had bought the car from a different dealer. The service agent answered all my questions. The staff wee excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.