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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They took care of me

I just came in to have my wipers switched and take care of some interior lights and they got that done quickly as well as some recalled parts although they did underestimate how long it would take for the recall (they said 1, ended up closer to 2 hours) as well as adding on some free servicing

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Easy transaction

The sales rep help find units to fit our needs in our price range. No mysteriously disappearing manufacturer money when negotiating. We came to the dealership just to look, ended up making purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New PHEV

Love the large roominess and versatile Super All wheel Drive. The 74 mpg gives me a green footprint on my environmental impact. Great federal tax credit of $6,000

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Purchasing process

Everyone was very helpful throughout the process of purchasing my used truck. I can see why Ron Jones has been named salesman of the month for so long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Long oil change

Scheduled a oil change only on line for 10:00am left the dealership close to 11:30 way to longfor a simple oil change . Work was done well ,but I think they shouldn't overbook there service dept so much. While I waited I did havea nice visit with Ron Jones about new Atlas model. Very Informative! Thanks!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Easy going

Jeff was an absolute breeze to work with and the team was very efficient. They made the buying experience pleasant and I will definitely recommend their services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Van service

Dealers and servic guys was very very nice and helpful. Thanks everyone. God bless you all for making me feel great full and happy. Thanks again. Love love my mini van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Great service in and out quickly and the day I wanted and car was returned clean which was nice. Been going here for years and would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great bunch to work with

Always helpful and can always count on their knowledge. It has been refreshing to have dealt with these folks on 2 new car purchases. pay them good to keep turnover down - it helps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Porsche Service!!!

As per usual, top-notch service from Porsche. Excellent communication. Was offered Porsche loaner. Problem with Cayenne was fixed correctly the first time. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.