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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstading Service

Mike McCormack and Andrew Horton are Awesome! They helped me fully understand what was wrong with my Beetle and what needed to be done and the approximate cost. They were kind, patient, and thorough in their explanations. Always friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Self Sales Professioal

Phillip is clearly focused on providing the beat service possible as a sales professional. I had a significant manufacturer’s defect that took my new car out of commission for two weeks. Because it surfaced while traveling the repairs were handled by another dealership. Phillip and the dealership bent over backward to see my needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Steve Zemcik was my service advisor. Does great job. He explains what needs to be done and why and when it needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Michael is very professional and customer responsive,

Car repair was under warranty and was satisfactorily completed. Gad that the service was good as Napleton is the only source for Porsche repairs in Springfield Missouri.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Happy with our pre-owned purchase.

My wife and I purchased a pre-owned 2016 Ford Taurus limited a week ago and our experience was very positive. Jacob was our salesman and I would highly recommend him. He was polite, attentive, professional and gave a detailed class for the options it came with. Bill was our finance manager. Easy to get along with and thorough as well. We love our car and they've answered a few questions after the sell for us. Check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service on maintenence program

Do a good job on being honest on situation and providing information in a timely manner. Car was returned with work completed to my satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best service

Good service all the time i recomend this place. Profesional selers good service. I make a good deal with mi new Vw Tiguan 2018 s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

VW experience

I was treated very well by the employees at Napleton. My car was returned to me efficiently and clean My wait for the services was short but pleasant in the waiting area. Everyone there was pleasant and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ron was the best...Kathy

I was looking for a used car I could afford. not only did I buy one, but my daughter from Fayetteville bought from Ron and my son from Mtn. Home. All of us are satisfied. When it comes to buying another car I will definitely buy one from Ron. He was polite, knowledgeable, very helpful, I felt I could trust him. I have never had any problems with my car since I had it. He kept me with in my budget I ask. I am very satisfied with him and impressed how many times he was salesman of the month.,Very impressive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Service

I had an awesome experience at this dealership! I bought my VW Jetta 2 years ago there and not only is the dealership great but so is the mechanic side!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.