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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Napleton is a great place to buy a car; new or used. There is no pressure tactics. You find what you want and they do what they can to put you in it. I worked with J.R. and I think he is a great asset for Napleton. I will definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Needed a car ASAP !

Josh Butt went out of his way to hook me up with a sweet ride since I totaled mine last Friday! Good dude! And he even came all the way to Arkansas to pick me up! I highly recommended him !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great place, great people

Overall a very easy and enjoyable process. We pretty much new what we wanted. Josh had me behind the wheel for a test drive in just a few minutes. He was extremely knowledgeable about the vehicle and the buying process. He wasn't pushy and didn't rush us. Great guy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Friendly, easy, fair and honest.

Best experience I've had buying a vehicle to date. I would recommend Josh to anyone in particular. But everyone else was friendly at the dealership as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very helpful, good service.

He helped us a lot, we were struggling finding a company to get a loan and he did the possible to get us the car we wanted! Nice guy too. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Relaxed atmosphere and very helpful

Josh really helped me out by taking in how much I wanted to spend per month and overall. He really wanted to help me get everything in my name since t was my first car and I didn’t have a lot of credit. In the end he helped me get my 2010 Hyundai down to 158 a month for like 6 years and I’m very grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

MAKE sure to ask for Josh!

The salesmen there are quite helpful and know what they're talking about. Very helpful with all my wants and needs.. with cars. Would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Sit down - it's story time.

A mere mortal, I ventured out of my village in search of excitement and adventure. I prepped by vehicle for the journey, I got gas, a redbull, and some beef jerky! SKRRRRT I drove to Springdield, MO and stopped at the Napleton dealership to see if they had the sexiest hatch available in North America... I walked through the doors like it was an old west saloon, and flapped by jacket back to let the salesmen know I meant business. A few approached me and wanted to help, but I was waitong for someone special, so in the meantime I ran around the dealership browsing new cars, and BOOOOM! THERE IS WAS! a brand fv#k!n new VW Mk7 GTI in black. I felt the excitement course through my veins! I approached the car with caution and a new salesmen approached and it something was different with this one I could tell his swag level was at least 9000.. we went on a test drive, I looked over at him he smiled I smiled and I smashed the gas. We got back I said I wanted it and I was out of the dealership in less than 1 hour in my new car. He was professional, real, and a nice guy. I was very pleased I with my purchase and I would recommend him to anyone in the market for a car he will go above and beyond to help you on your own personal adventure. Make sure you compliment his hair, it's perfect. Ask for Josh, you won't regret it. Xoxo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

From car salesman to car whisperer

From car salesman to car whisperer, my schofer, Josh, knew everything about the vehicle I wanted to purchase. He was laid back and answer ready. All questions I had about the car were immediately addressed. As if he owned the vehicle himself. That’s what went on the making my decision to purchase a new 2018 Volkswagen Atlas. Since then, the vehicle has been a part of our family. We appreciate Josh and if ever in need of another vehicle he will be our first choice. Get your mind ready, when dealing with Josh, he will give you the best fit for you and your family. Thanks Josh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very friendly and welcoming!

Josh was an absolute delight to work with! Very friendly and charming. He was able to find me a super good car and within my price range. He's also kept in contact to make sure everything is running smoothly. It felt more like a friendly suggestion than a sale. Highly recommend going through Josh if you ever need a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.