Reviews
Service on my Gmc Acadia
Great customer service and support. Definitely will return for future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Greg Popham, thank you so much for this wonderful response! We appreciate your kind words.
2007 Buick
Service was great. The dealership saw me in the same day that I inquired about buying a used car. The salesman was great. He stayed late to make sure that I was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
Sierra
Ok. Purchase took a long time to process. Detailer put diesel in gas truck before delivery. Dealer cleaned it up but fought any additional short term warranty. Finally gave 30 days on injectors.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
took my chance
WENT THERE TO GET MY key less part to get put in ,,well it was checked out a week ago and the service person said he would call me when it comes in,,well i never received that call all those day ,, so i took the chance and drove out there ,,[note ,, its a good distance from where i live ]when i got there i waited awhile before he even came over to my car and ask of my problems.and i had to refresh his memory of the part that was ordered ..then finally he remembered ,,[I THINK ]I GOT lucky ,, the part was there ,,but he did not call at all..,,the part was put in and worked ok ,,,only in hopes it was the correct diagnosis,,,well so far it starting ok ,,only hope it continues like that.......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Well satisfied
Service advisor was friendly and courteous and service on car was completed in a very timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Fantastic service and great people
Great service! I will return for the next service on my Buick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, thank you for your kind words about our service team! Thank you again for choosing Jeff Wyler Florence Buick GMC and we hope to see you again.
Robert "Bobby" Rose, Sales
The entire process was very enjoyable and all staff and facility were excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Teresa Bovard Lyons, thank you so much for this wonderful response! We appreciate your kind words. We hope to see you soon!
Service center
Excellent customer care. Didnt know I had a free oil change and tire rotation on my truck when I was having it serviced they called and asked if I wanted it done, if it wasnt for them asking I wouldnt of known anything about it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Much impressed with service department
I like this place; been in many others-Fixed my bake problems in a timely manor and replaced a broken ignition cover. AAA++++ I'm glade I got their extended warranty with used car 2016, but still...sleep better at night lol. Everyone seems friendly enough-Looks like state of the art garage, new floors and multiple lifts-The service department process if fast and promote. If you choose to stay...clean waiting areas with water, refreshments, comfortable seats and TV-Also a que wide screen showing check in and out with name and cars on screen-"Shows; in repair "processing" or completed. I think it is a nice smooth system they have going here- RD
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert Dunn, thank you so much for this wonderful response! We appreciate your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
I visited my dealership to get an oil change. They were speedy and polite. When I went to pay, they informed me it was free because I got two free oil changes with the purchase of my vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jeff Wyler Florence Buick GMC and we hope to see you again.