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Reviews

Average Ratings

4.7
660 lifetime reviews. Includes reviews of Hagerstown Ford from DealerRater.com
  • Easiest Truck buy ever
    April 26, 2017

    Mike Reid made this the easiest purchase ever. He went out of his way to find what I wanted, no exception, we had been looking for 18 months and 1...


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    Mike Reid made this the easiest purchase ever. He went out of his way to find what I wanted, no exception, we had been looking for 18 months and 1 call he had our truck, perfect to what we needed. He was no hassle, no pressure and got us the best interest rate possible. I would highly recommend him to anyone and we will use him for our future purchases. THANKS MIKE!!!!

    Does recommend this dealer

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  • Worth the drive
    April 24, 2017

    Andy was great to work with! This was our first Ford but not our first time dealing with the King auto group. We are always pleased with the atten...


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    Andy was great to work with! This was our first Ford but not our first time dealing with the King auto group. We are always pleased with the attention we receive!

    Does recommend this dealer

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  • just purchased 2017 f250 Apr. 21,Mike Reid ordered Mar.6 for
    April 22, 2017

    This is the second new vehicle that I have purchased from Hagerstown Ford. The entire ordeal was pleasant and professional both times. Mike Reid a...


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    This is the second new vehicle that I have purchased from Hagerstown Ford. The entire ordeal was pleasant and professional both times. Mike Reid and Michael Branson are real people persons with terrific personalities and the ability to answer all questions easily and understandable.

    Does recommend this dealer

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  • On a whim
    April 22, 2017

    We stopped by just to look and sure enough, we ended up leaving with it. The whole transaction was as smooth as silk! Thank you Andy!


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    We stopped by just to look and sure enough, we ended up leaving with it. The whole transaction was as smooth as silk! Thank you Andy!

    Does recommend this dealer

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  • Used 2010 Chevy Silverado
    April 16, 2017

    Smooth transaction, Excellent service. From my personal experience with the folks at Hagerstown Ford I find them to be honest and very helpful i...


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    Smooth transaction, Excellent service. From my personal experience with the folks at Hagerstown Ford I find them to be honest and very helpful in getting you the best deal possible. As for my salesman (Brian Nussear) You couldn't ask for more professional and friendly person to work with. THANKS

    Does recommend this dealer

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  • Very bad experience with sales manager
    April 12, 2017

    I just tried to trade my car in at Hagerstown Ford to purchase a 2017 Ford Escape. I talked to the Sales Manager and he said we have you approved ...


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    I just tried to trade my car in at Hagerstown Ford to purchase a 2017 Ford Escape. I talked to the Sales Manager and he said we have you approved but we are trying to get you a better rate. I took the car home that night with no signed paperwork like there would be no problem. I received a call the next day and the payment went up $ 75 per month which we could not afford. So I asked for them to send me a quote so I can try and get financing on my own. When I received the quote it is $2,000 higher than the amount they were trying to finance for me. I took the car back and left with my old car. I also talked to a Sales Manager from a different Ford dealer about this and he told me that they are charging me a delivery fee of $895 that is included in the price of the car. I would not recommend this dealership for your next vehicle purchase.

    Does not recommend this dealer

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  • Excellent service
    April 11, 2017

    Mike Reid did an excellent job helping me choose my new pickup. He found a truck on the lot that suited my wants and needs and showed me every det...


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    Mike Reid did an excellent job helping me choose my new pickup. He found a truck on the lot that suited my wants and needs and showed me every detail about the truck. Mike knows the product he sells inside and out. He made buying my new truck easy.

    Does recommend this dealer

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  • Bought my first car from Andy, who was very helpful
    April 1, 2017

    Everyone there was very kind and helpful. The employees did whatever they could to make sure I was pleased with the sale and the service.


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    Everyone there was very kind and helpful. The employees did whatever they could to make sure I was pleased with the sale and the service.

    Does recommend this dealer

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  • Battery , axle
    March 26, 2017

    I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of do...


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    I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of doing that , but the gentle man I talked to encouraged me to do it , so I said why not ...24 hours after my car was serviced , I left on a road trip and all the way on my 18 hour journey , my battery died and I needed boosts every time I shut my car off ...I had to replace my battery , then I went to ford because I had a clonking noise , they tell me I have a dented rim , told me to go buy it on line because it's cheaper ,, and they would mount it for me , I took my car to another garage who advertise as an alternative to your dealer , they told me I didn't have a dent in my rim , but my axles needed replaced ....I was told I would have a manger call me , when I went in to discuss their poor workmanship , well I am still waiting ....4 months and counting .

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent.
    March 24, 2017

    Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Th...


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    Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Thanks.

    Does recommend this dealer

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