Hagerstown Ford

4.7 out of 5 (4.7) 917 reviews

Currently in stock!

Reviews

4.7 out of 5 4.7
917 lifetime reviews. Includes reviews of Hagerstown Ford from DealerRater.com
  • 2.0 out of 5
    June 1, 2018

    Went to Quick Lane with AC was not working properly. paid 180 and came out with no change. Called to make an appointment at the reg service lane and... could not get in within 3 days. Will find somewhere else to look at it.

    4.0 out of 5
    Customer Service
    1.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Clifford, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than... a stellar experience here at Hagerstown Ford. We would like the chance to talk to you further so please do call Doug Green at (301) 733-3673 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


  • 5.0 out of 5
    May 30, 2018

    Ryan Harbaugh and the entire team was great! Knowledgeable and extremely helpful with the entire process. This is the 3rd vehicle we have purchased f...rom Hagerstown Ford and will be back again in the future!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 28, 2018

    Just purchased a 2018 Ford Explorer Sport from Hagerstown Ford and my Salesperson "DOC" was great. Make the selection and buying process pa...inless.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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