Fairly Reliable Bob's

I bought my first car from Fairly's 5 years ago. It was everything I wanted and was my first "Adult" purchase when graduating from college. They made the whole car buying experience go very smoothly and made me feel comfortable with a new experience. Since I had such a great experience buying my 1st car, when it was time to trade it in, I knew there was no question where I would go. They didn't have the car I wanted but within 24 hours Kolby was able to find exactly what I wanted in another state. Since it would be a week or so for it to be shipped here, we completed all of the paperwork beforehand. After Butch test drove my car that I was trading in, he decided it wouldn't be safe for me to keep driving it in the snow and ice so they but me in an AWD car until mine arrived. Everyone at Fairly's goes above and beyond what any other place does and make you feel like you belong. Whenever they put you in a car it is always nice and toasty in the winter. They make you feel like your business matters. I will never buy a car anywhere else. They should really change their name to Extremely Reliable Bob's because all of their cars are top-notch! Thank You Kolby, Butch, Richard and all of the others that made my dream come true!

I bought my first car from Fairly's 5 years ago. It was everything I wanted and was my first "Adult" purchase when graduating from college. They made the whole car buying experience go very smoothly and made me feel comfortable with a new experience. Since I had such a great experience buying my 1st car, when it was time to trade it in, I knew there was no question where I would go. They didn't have the car I wanted but within 24 hours Kolby was able to find exactly what I wanted in another state. Since it would be a week or so for it to be shipped here, we completed all of the paperwork beforehand. After Butch test drove my car that I was trading in, he decided it wouldn't be safe for me to keep driving it in the snow and ice so they but me in an AWD car until mine arrived. Everyone at Fairly's goes above and beyond what any other place does and make you feel like you belong. Whenever they put you in a car it is always nice and toasty in the winter. They make you feel like your business matters. I will never buy a car anywhere else. They should really change their name to Extremely Reliable Bob's because all of their cars are top-notch! Thank You Kolby, Butch, Richard and all of the others that made my dream come true!

Great experience! So happy with my vehicle. Mark was so great to work with. I'll definitely recommend you to anyone looking for a car and I'll definitely be back if I am in need of another vehicle. Thank you all so much!

Robin was excellent to work with. This was probably the smoothest transaction we have ever had. Fairly Reliable Bob's is the first place we will go the next time we are car shopping.

I appreciated the experience - The car was everything they promised and the salesman was very helpful.

I had never purchased a car before so I was clueless about the process of financing and where to even begin. A friend referred Johnny as one of Boise's best (agreed). He was generous with his time explaining each step of the process and sticking with me as I wanted to explore all options. He listened to every one of my concerns and confidently, knowledgeably answered my questions. I ended up looking all over the valley and returned to Fairly Reliable Bob's falling for the car I test drove the first day and the team who invested their time making this experience fun, reassuring, well researched and friendly. I know the car I purchased is a great investment and will serve me well for years to come. Someday when it's time to shop for another car, FRB's absolutely will have my business.

After scouring the internet for the right SUV, my husband and I made the 2 hour drive to Fairly Reliable Bob's to check out a 2010 Subaru Tribeca. We loved the vehicle as soon as we saw it. ALL the staff was VERY friendly, very helpful, and did their best to make the process as quick and as smooth as possible. When it comes to purchasing a vehicle, I have to say it was a very positive experience from start to finish. If you're looking for a great "small" dealership, check out the very nice inventory Bob's has. Their customer service will definitely win you over!

Generally, I would rather have my teeth cleaned than go through the process to purchase a car. However, I can honestly say I enjoyed my time at Fairly Reliable Bob's. Our salesman, Mark Surles, listened to what we wanted and quickly helped us locate the two best matches on the lot. After test driving both, we were sold on the Honda CRV. Mark was incredibly down to earth and helped us negotiate a fair deal. At the end of the process I reminded him that I wanted heated seats. Since he had forgotten my earlier request, he said that the dealership would cover the cost of the upgrade. Both my husband and I were blown away at the concern for customer satisfaction and the great deal we received. When we need another vehicle, we will definitely call Mark and I couldn't recommend him more to anyone who wants a positive and fair used car buying experience. Thank you Mark!!!

I spent a considerable amount of time trying to find the exact vehicle I had researched. I called a few different dealerships here in the area and was met with either "We don't have it" or "I will check and get back to you." Never to receive a call back. I made a call to Fairly Reliable Bob's and spoke with Molly who was very polite and courteous as she let me know the sales team was engaged with multiple clients. She mentioned I should come by the lot and I would be well taken care of. I met Mark Surles and we began the process of a fantastic car buying experience. Mark, Johnny, and Randy made the whole process comfortable. Johnny was able to beat the approval rate provided by my credit union by 2 percentage points. Randy made the document and signing process light and very accomodating. I appreciated the experience so much that I brought my parents from Oregon to Fairly Reliable Bob's a week later and experienced the same process and level of professionalism when they purchased their vehicle from Mark that night. I understand why they have been in business since 1975 and will be recommending Mark and the team to anyone who mentions they are looking for a remarkable car buying experience. Great job Mark and team!

We recently traded for a newer vehicle at Fairly Reliable Bob's. James Woods was the salesman that handled our transaction. He was very knowledgeable and helpful without being pushy. The sale price of their vehicle and the trade-in offered on our old car were both in line with Kelley Blue Book numbers. It was refreshing to be able to complete the deal with a minimum of shuffling between several offices. James and his supervisor "Rex" handled all aspects of the deal including financing in a very professional and friendly manner. We had recently walked away from deals at two large dealerships because the above facts weren't part of those deals. We will definitely consider purchasing another vehicle from Fairly Reliable Bob's and would recommend them to anyone.