Reviews
This car purchase experience was incredible! It was all because our car guy, Johnny Russell, was not only professional, highly knowledgable and whose goal was to make this car trade as stressless, seamless an experience as humanly possible. Communication was open and even afterwards, we had to call him back with a financial technicality ,requiring more paperwork from him…”no problem.” I will never forget this amazing experience!
This car purchase experience was incredible! It was all because our car guy, Johnny Russell, was not only professional, highly knowledgable and whose goal was to make this car trade as stressless, seamless an experience as humanly possible. Communication was open and even afterwards, we had to call him back with a financial technicality ,requiring more paperwork from him…”no problem.” I will never forget this amazing experience!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review! We appreciate your business!
I have done business with Jonny a second time now and have enjoyed the experience both times. He doesn’t push you for the sale. He is very knowledgeable with the cars he deals with and helpful with any question's you may have. Jonny is efficient in getting the paperwork done so you can get into the new vehicle and down the road. Great doing business with you Jonny Thanks
I have done business with Jonny a second time now and have enjoyed the experience both times. He doesn’t push you for the sale. He is very knowledgeable with the cars he deals with and helpful with any question's you may have. Jonny is efficient in getting the paperwork done so you can get into the new vehicle and down the road. Great doing business with you Jonny Thanks
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny has been with us for many years. We appreciate your feedback. Many happy miles!
Been working with Fairly reliable Bob's for years and they are actually a dealer you can trust. They sell very nice clean cars and are upfront about any issues or repairs they have done or had to do. I have worked with Johnny multiple times and he is great! If you are looking for a locally owned, fair, and honest dealer, come to Fairly Reliable Bobs!
Been working with Fairly reliable Bob's for years and they are actually a dealer you can trust. They sell very nice clean cars and are upfront about any issues or repairs they have done or had to do. I have worked with Johnny multiple times and he is great! If you are looking for a locally owned, fair, and honest dealer, come to Fairly Reliable Bobs!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind review! We appreciate you.
Purchase Review My experience involving the purchase of a $3,000 blue pickup associated with Fairly Reliable Bob's has been extremely disappointing. I am disabled and live on a fixed disability income. The dealership knew I was selling my Toyota pickup because of my circumstances and that I was taking medication that affected my ability to thoroughly evaluate and test-drive another vehicle. Because of that, I trusted that I was being treated honestly and fairly. After purchasing the truck, I discovered numerous problems that I believe should have been disclosed. I found what appears to be a large amount of animal hair stuffed throughout the dashboard area. The radiator contained muddy-looking coolant, the truck appears to have a coolant leak because it is constantly losing water, and I no longer feel the vehicle is safe to drive. The most frightening experience occurred while driving on the freeway. When I applied the brakes, the truck became unstable and nearly caused me to lose control. After that incident, I no longer felt safe driving it. I have since learned that the cost of repairing the truck just to make it safe to drive is likely to exceed the $3,000 I paid for it. As someone living on disability, that is a financial burden I simply cannot afford. I trusted the people involved because I believed they understood my situation and would treat me fairly. Instead, I was left feeling that the condition of this truck was not accurately represented to me. I am now without dependable transportation and in a far worse financial position than before. Based on my experience, I cannot recommend doing business here, and I strongly encourage anyone considering a purchase to have any vehicle independently inspected before buying
Purchase Review My experience involving the purchase of a $3,000 blue pickup associated with Fairly Reliable Bob's has been extremely disappointing. I am disabled and live on a fixed disability income. The dealership knew I was selling my Toyota pickup because of my circumstances and that I was taking medication that affected my ability to thoroughly evaluate and test-drive another vehicle. Because of that, I trusted that I was being treated honestly and fairly. After purchasing the truck, I discovered numerous problems that I believe should have been disclosed. I found what appears to be a large amount of animal hair stuffed throughout the dashboard area. The radiator contained muddy-looking coolant, the truck appears to have a coolant leak because it is constantly losing water, and I no longer feel the vehicle is safe to drive. The most frightening experience occurred while driving on the freeway. When I applied the brakes, the truck became unstable and nearly caused me to lose control. After that incident, I no longer felt safe driving it. I have since learned that the cost of repairing the truck just to make it safe to drive is likely to exceed the $3,000 I paid for it. As someone living on disability, that is a financial burden I simply cannot afford. I trusted the people involved because I believed they understood my situation and would treat me fairly. Instead, I was left feeling that the condition of this truck was not accurately represented to me. I am now without dependable transportation and in a far worse financial position than before. Based on my experience, I cannot recommend doing business here, and I strongly encourage anyone considering a purchase to have any vehicle independently inspected before buying
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We don't and haven't retailed a $3,000 vehicle in decades due to the fact that vehicles in this price point tend to need a lot of mechanical and cosmetic attention. And because of that, people become frustrated with their purchasing decision. We do encourage inspections on our inventory and whole heartedly endorse getting one done. We also don't have a "Larry" that works here. Twenty years ago, yes, but not since then.
the auto dealer never got back to me with miles or asking price by phone or email or text.
the auto dealer never got back to me with miles or asking price by phone or email or text.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We do our very best to stay in contact with our inquiries. That being said there are times when an email address or phone number to respond to gets entered incorrectly and we both miss an opportunity. We are sorry that we were unable to connect with you. We hope that you found the vehicle you wanted.
As usual our experience was efficient, positive, and we drove off with an amazing car. Johnny is an excellent representative of Fairly Reliable Bob’s. Thank you!!!
As usual our experience was efficient, positive, and we drove off with an amazing car. Johnny is an excellent representative of Fairly Reliable Bob’s. Thank you!!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used Ford F-150 and Ford Explorer from Johnny @ Fairly Reliable Bob's and couldn’t be happier! Both vehicles were in great shape and had fair prices. The whole team, especially Johnny, provided outstanding service, worked hard to get us a great deal, and never once pressured us or was dishonest. I never once felt I was being taken advantage of like in other car buying experiences. I HIGHLY RECOMMEND Fairly Reliable Bob's and Johnny.
Bought a used Ford F-150 and Ford Explorer from Johnny @ Fairly Reliable Bob's and couldn’t be happier! Both vehicles were in great shape and had fair prices. The whole team, especially Johnny, provided outstanding service, worked hard to get us a great deal, and never once pressured us or was dishonest. I never once felt I was being taken advantage of like in other car buying experiences. I HIGHLY RECOMMEND Fairly Reliable Bob's and Johnny.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service, no high pressure sales, clear on details, will recommend to our friends and colleagues
Good service, no high pressure sales, clear on details, will recommend to our friends and colleagues
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review!
Johnny was such a pleasure to deal with I purchased 2 almost new vehicles from them. Everyone was so friendly and helpful. I recommend Bob's to anyone looking for a very nice slightly used vehicle. No pressure very personable staff. Excellent experience. Illbuy all my future vehicles from that crew!!!!!!
Johnny was such a pleasure to deal with I purchased 2 almost new vehicles from them. Everyone was so friendly and helpful. I recommend Bob's to anyone looking for a very nice slightly used vehicle. No pressure very personable staff. Excellent experience. Illbuy all my future vehicles from that crew!!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review! We appreciate your business!
I had a fantastic experience with Johnny. He was sincere and knowledgeable. I knew exactly what I wanted and he found it for me. It was nice to have all my questions answered and walked me through every step of the process without being pushy. They really wanted me to be happy and accommodated me. I’m extremely pleased with my experience and the vehicle I got is my dream come true. All the rest of the staff was great, too. Thank you, Johnny for a great experience! I would definitely recommend to anyone
I had a fantastic experience with Johnny. He was sincere and knowledgeable. I knew exactly what I wanted and he found it for me. It was nice to have all my questions answered and walked me through every step of the process without being pushy. They really wanted me to be happy and accommodated me. I’m extremely pleased with my experience and the vehicle I got is my dream come true. All the rest of the staff was great, too. Thank you, Johnny for a great experience! I would definitely recommend to anyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase