Reviews
Service Center
The staff is exceptional - Chris Kailer is an excellent representative as a service member - takes time with you and is totally clear in explanations of services rendered. Thank you, Lorraine Martenson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorraine, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Chris was able to provide you with excellent service! We really appreciate this feedback and I'll be certain to share it with him. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Super Service
I just love the people there. I love all the people in the service department....Charlotte, Chris, and Matt. It is always a pleasure for me to go there. There was a very nice young lady who took my car when I drove in as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alice, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence, and it's quite an accomplishment to hear that Charlotte, Chris, Matt and the rest of the service team provided you the top notch service we strive to deliver to each of our guests! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service, Clean Facility
I always have great service at the Joe Rizza Acura dealership. Most definitely would highly recommend them!! Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy, thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch service, and I'm thrilled this commitment has been made evident to you during your many visits. We greatly appreciate your loyalty to our dealership as well as your recommendations! Please keep us updated if there's anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Joe Rizza Acura
Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all questions and gave suggestions. Will return to purchase another vehicle and for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelz, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with friendly and efficient service, and I am extremely happy to hear that your experience with us was so positive. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great Service
Great service in a timely fashion and offered to hand wash car. I was very satisfied bringing my vehicle here and would come back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Joe Rizza Acura experience, and I'm thrilled that your visit was so positive. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
service
Always well taken care of with exceptional service. They are fantastic ! This car is an oldie, but the service and dealer care is outstanding. Every visit only increases my mindset that the next new one is coming from Joe Rizza Acura
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear our team always take such great care of you. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great and friendly service
The service team is knowledgeable, professional, friendly, and expert at what they do and putting you at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with friendly and professional service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
SECOND CAR FROM JOE RIZZA ACURA
Last year 2013 , I bought a used car from Joe Rizza and was very happy. This year someone hit and totalled my car and I had to find another. I immediately went back to see my same salesperson. I keep was able to put me in a used Honda Accord, loaded and I am very happy. The quality of cars they have are fantastic! I found my car, drove it and took it home the same day. I plan on referring family and friends to Joe Rizza Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a great experience with us and we are glad you are one of them! I hope that you are enjoying your new Honda Accord! We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Great service.
Was a little tense at first but the guys came through and we are very happy with outcome. Staying with Joe Rizza as long as we can. Great people and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robher, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience and our team will be happy to hear that their great customer service has made another satisfied customer. We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Excellent Service
The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Charlotte Guinta the longest - nearly thirteen years. She has always proven to be knowledgeable and easy to do business with. Acura builds an excellent vehicle, and the folks at Joe Rizza Acura do an equally excellent job of service support. Marty Hegglin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this great review, Marty! I'm happy to hear that our team has consistently provided you with the outstanding customer service we strive to deliver to each of our guests. I'll be sure to pass along your kind words to Charlotte, Matt and Chris as well. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com