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Joe Rizza Acura

(2,297 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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Everyone is so nice. I had Matt this time. He explained...

Everyone is so nice. I had Matt this time. He explained exactly what was done to my car and why. He is very thorough. It is a pkeasuee coming to be serviced by Joe Rizzo Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business, Alice, and look forward to your next visit.

Consumer response

Thank you. I will be back. You have a great staff there. Keep up the good work.

Quick service and nice visit. Loved the interaction with...

Quick service and nice visit. Loved the interaction with the workers. Comfortable chairs in the lobby. Just glad that I did not buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Warren, for your kind words, and for taking the time to leave us this wonderful feedback!

Very nice carsThis is my first accurate and I don’t know...

Very nice carsThis is my first accurate and I don’t know enough about it to To give you a more accurate reply I’ve only owned the car for a week I will know more later as a contact and use their service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

No complaints or bad experiences for 16 years dealing...

No complaints or bad experiences for 16 years dealing with sale and maintenance departments .Hope our new 2021 RDX is as good as our 2005 TL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

It was quick and people are so friendly. Will recommended...

It was quick and people are so friendly. Will recommended to my friends and family. Thanks and see you next time thanks God bless all of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Quick and easy - great service. They also did not try and...

Quick and easy - great service. They also did not try and sell me something I did not need. Price was reasonable and they even helped get my car out fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

It’s always a pleasure to be greeted by your friendly...

It’s always a pleasure to be greeted by your friendly service department! I was able to get in and out quickly. Thank you Matt for your assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Luciana. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

Very good customer service. however I do not know the...

Very good customer service. however I do not know the tech who serviced my car. i am waiting for the repair recommandation. but at this time no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and our team looks forward to serving you again soon!

Process of trading in our vehicle for a new MDX was a...

Process of trading in our vehicle for a new MDX was a breeze and painless. Jim and Len were very helpful and patient with the transition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ginger, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jim and Len and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

The service was finished within the estimated time. Matt...

The service was finished within the estimated time. Matt is always pleasant and explains the details in the job. I’m glad they are proactive in letting me know about my battery life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and kind words for Matt! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.