Reviews
Service was prompt and thorough. No high pressure selling...
Service was prompt and thorough. No high pressure selling of other services beyond what I came in for. But I appreciate the heads up for approaching needs or concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Very easy to make appointment. Very good organization....
Very easy to make appointment. Very good organization. The car was accepted promptly. The car was ready in the time frame promised and I was notified on time. The car was washed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!
Always efficient and personable! I have been using this...
Always efficient and personable! I have been using this group for almost seven years now, and they don’t disappoint. This time had to order a part, so I’ll be back soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Service was Excellent. Staff was helpful, courteous, and...
Service was Excellent. Staff was helpful, courteous, and professional. I was immediately serviced and my vehicle was repaired in a timely fashion. The location is clean and inviting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Monica, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Chris nice and friendly and the staff was friendly too....
Chris nice and friendly and the staff was friendly too. And they're pleasant. I don't mind going back to them Thank you have nice day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Chris and the team, and for taking the time to leave us this wonderful feedback!
They are very flexible and accommodating with my work...
They are very flexible and accommodating with my work schedule. They provide a comfortable loaner whenever I need it to get back to work. Love the car wash option.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great service and very professional.I would certainly...
Great service and very professional. I would certainly recommend them for servicing a vehicle as they do offer various coupons and discounts for different services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!
Pretty smooth process. I expected a long paperwork time...
Pretty smooth process. I expected a long paperwork time frame. Once I decided on which vehicle that I wanted to purchase things moved right along.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Staffs are accommodating. They take care of you right...
Staffs are accommodating. They take care of you right away. Explained things what is going on your car. They gave you options. Waiting area is clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I called to describe an issue and Kylie was very...
I called to describe an issue and Kylie was very knowledgable - checked to see if a part was in and I told her I'd be there in 15 minutes. The mechanic confirmed what we both thought was the issue and my MDX was serviced quickly. Kylie even made me aware of a coupon to save me $30. I was in and out very with no complaints. Sue, the cashier, is always pleasant and professional as are other members of the service department. These are reasons I return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this wonderful feedback. We appreciate your business and our team looks forward to serving you again soon!