Reviews
We have used Denise a few times as our sales person she’s...
We have used Denise a few times as our sales person she’s very helpful and pleasant to deal We would use her again in the future I have told my friends to ask for her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Uncle Dickie, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Acura satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The service team did a great job servicing my car in a...
The service team did a great job servicing my car in a timely manner. Chris was nice to work with and was very honest with the estimate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Very quick and efficient service.Got in, they...
Very quick and efficient service. Got in, they programmed my car key and was out the door in less than 45 minutes. Very clean service area as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Acura has Exceptional Customer Service In The...
Joe Rizza Acura has Exceptional Customer Service In The Service Department . Everyone Greets you with care and kindness always‼️🔥 I can’t wait to talk to the Sales Department again‼️🔥This location serves it’s clients with Excellence in all Departments‼️🔥💯🙏🏽
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone at this dealership is wonderful. Service is...
Everyone at this dealership is wonderful. Service is great. Anyone at this dealership will go out of their way to help you. Service is quick and always done well. I highly doubt Joe Rizza.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Good customer service all around no complaints...
Good customer service all around no complaints appreciated everything they did and were so nice and helpful thank you guys for all your help and you deserve a good review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Simply fabulous! My car was towed in overnight and they...
Simply fabulous! My car was towed in overnight and they fixed me up before I had my morning coffee! Matt is always courteous and helpful. Thank you all so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
We purchased a 2020 Acura RDX . For a entire year our...
We purchased a 2020 Acura RDX . For a entire year our car brakes made a squeaking noise that was unbearable Whenever it was bad weather in Chicago. After numerous calls and emails to corporate the dealership where we purchased the car decided to replace the front and rear brake pads. It is too earlier to tell to see if the problem was fixed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Melanie, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Joe Rizza Acura and we look forward to your continued business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone at Acura dealer in Orland Park, IL have superb...
Everyone at Acura dealer in Orland Park, IL have superb customer service , service department/sales are very accommodating, attentive, I always work with Bob Caputo in sales, he’s a excellent sales representative at Acura. Everyone has a pleasant attitude, and there’s always a welcoming atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone was so freindly. Especially Denise, her...
Everyone was so freindly. Especially Denise, her expertise and knowledge of the Acura cars was so impressive. She didn't pressure me or play any car salesman games with me. I feel like I met a friend. I will highly recommend Joe Rizza Acura. I love my Acura RDX. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing your time spent at Joe Rizza Acura. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Denise is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com