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Jeremy Franklin Mitsubishi

(1,462 reviews)
Visit Jeremy Franklin Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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I’ve had nothing but great experiences with Jeremy

I’ve had nothing but great experiences with Jeremy Franklin Mitsubishi. From buying a new car to services. Overall great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was at service center for well over 3 hours for a

Was at service center for well over 3 hours for a "scheduled oil change". At least 3 others arrived after me, received service and checked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service Done Everyone was so friendly I would refer

Good service Done Everyone was so friendly I would refer friends to go there Excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Roxiemrose38, thank you so much for your high rating! Thank you for the kind words! We’re glad to hear you had a great experience and that our team made you feel welcome. We truly appreciate your recommendation and look forward to helping your friends with the same excellent service. Thanks again for choosing Jeremy Franklin Automotive!

The BEST experience EVER buying a car!

The BEST experience EVER buying a car! Highly recommend to anyone looking to get a great car, effortlessly. Jeremy Franklin's delivers!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tyrazimm, we're glad you had such a wonderful experience with us! We're honored to hear this was the BEST car-buying experience you've ever had. Our team works hard to make the process smooth, stress-free, and enjoyable, so it's great to know we delivered. We truly appreciate your recommendation and are grateful you chose Jeremy Franklin Automotive! Thank you, and have a fantastic day!

I bought my car 15 years and service there only speaks

I bought my car 15 years and service there only speaks for itself that's good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was an easy experience.

It was an easy experience. Now I don't like to be forced to write a review or told how long the review should

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very helpful, they were patient and understanding,

very helpful, they were patient and understanding, answered any questions i had and made the proccess smooth and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Zell, thank you for the kind words! We're so glad to hear that our team was helpful, patient, and made the process smooth and easy for you. Providing a stress-free experience and answering all your questions is what we’re here for. We truly appreciate your feedback and hope you’re enjoying your new vehicle!

Excellent service Great people easy and very quick to

Excellent service Great people easy and very quick to help and get you what you want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joshuamccullough66, thank you for the high star rating! Thank you so much for the kind words! We're thrilled to hear you had an excellent experience with our team. Providing quick, friendly, and helpful service is what we strive for every day. If there’s ever anything else you need, we’re always here to help. Enjoy your new ride!

So far I have no problem with the dealership since i've

So far I have no problem with the dealership since i've owned my vehicle They're very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cantrellbrian7, thank you for sharing your positive experience! Thank you for your feedback! We're happy to hear that you've had a positive experience with us and that our team has been helpful throughout your ownership. If you ever need anything in the future—whether it's service, questions, or just support—we’re always here for you. Thanks for being part of the family!

Kenneth was a great salesman and got my family into a

Kenneth was a great salesman and got my family into a very good and reasonable suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lauren.davis30, we appreciate your positive review! Thank you for the wonderful review! We're so glad Kenneth was able to help you and your family find a great SUV that fits your needs and budget. He’s committed to providing a smooth and stress-free experience, and it’s great to hear he delivered. We appreciate your business and look forward to serving you again in the future!