Jeremy Franklin Mitsubishi

Jgood2, thank you so much for your wonderful review! We’re thrilled to hear that our service team continues to deliver fast, efficient, and accurate service for you. That’s exactly the level of care we strive to provide every visit. We truly appreciate you choosing Jeremy Franklin Mitsubishi and look forward to serving you again next time!

Numbers2226, thank you for taking the time to share your feedback. We understand how frustrating it can be to experience delays, especially when you’re away from home and relying on hotel accommodations. While we always aim to complete repairs as quickly as possible, some situations require additional time — whether due to parts availability, the complexity of the issue, or the diagnostic process needed to ensure the repair is done correctly and safely. Our priority is to return your vehicle to you in proper working condition, and we never want to rush a repair at the expense of quality. We’re truly sorry for the inconvenience this caused and appreciate your patience during the process. If you have any remaining concerns or need anything further, we’re here to help.

Kblewett79, thank you so much for sharing your experience! We’re thrilled to hear that you felt truly listened to and supported during your visit. Our team’s goal is always to understand each customer’s needs rather than push a vehicle that isn’t the right fit. We appreciate you choosing us and are glad we could make your car-buying experience a positive one. If you ever need anything in the future, we’re here to help!

Crzopr8r, thank you for taking the time to share your feedback. We’re glad to hear that your experience with Juan was great—he works hard to take care of our customers, and we’ll be sure to share your kind words with him. We’re sorry to hear that your experience with our service department did not meet your expectations. That’s not the level of care we aim to provide. We would appreciate the chance to learn more and make things right. If you’re willing, please reach out to us directly so we can address your concerns and improve your experience moving forward. Thank you again for your feedback, and for giving us the opportunity to do better.

Patricia Harrison, thank you so much, Patricia, for taking the time to share your experience! We’re thrilled to hear that Brandon was helpful and pleasant to work with. He truly enjoys taking great care of our customers, and we’re glad the rest of our staff helped make your visit just as positive. We sincerely appreciate your recommendation and your kind words. Thank you for choosing Jeremy Franklin Automotive, and please don’t hesitate to reach out if you need anything in the future. Enjoy your new vehicle!

Crzopr8r, thank you for taking the time to share your feedback. We’re glad to hear that your experience with Juan was great—he works hard to take care of our customers, and we’ll be sure to share your kind words with him. We’re sorry to hear that your experience with our service department did not meet your expectations. That’s not the level of care we aim to provide. We would appreciate the chance to learn more and make things right. If you’re willing, please reach out to us directly so we can address your concerns and improve your experience moving forward. Thank you again for your feedback, and for giving us the opportunity to do better.

Anonymous Mitsubishi owner, thank you for sharing your concerns. We’re truly sorry to hear about the trouble you experienced, and we understand how frustrating a vehicle malfunction can be—especially with a new purchase. We do want to clarify our approach. Our service team followed the standard diagnostic procedures recommended by the manufacturer, which includes reading all fault codes and running the associated tests to determine the root cause. In this case, the code indicated a condition that can occur intermittently, even on new vehicles, and the system passed all follow-up checks with no mechanical failures detected. If our team said “it happens,” the intention was to reassure you that this type of fault can occur temporarily and is not typically a sign of a larger issue—not to dismiss your concern. That said, we never want any customer to feel like we didn’t go far enough. If the issue reoccurs or if you’d like us to perform a more extensive diagnostic review, our team would be more than happy to do so at no cost. Your safety and peace of mind matter to us, and we are committed to making sure your vehicle is performing exactly as it should. Please contact us directly so we can schedule a deeper inspection and make this right for you.

Tligon94, thank you so much for sharing your experience! We’re really sorry you had to go through the stress of having your car broken into, but we’re glad our service team could help turn a tough situation into a smooth and manageable one. It’s great to hear that we were able to complete the repairs quickly and work with you to make everything affordable. That’s exactly the level of care and support we aim to provide for every customer, especially when unexpected issues come up. We appreciate you trusting us with your vehicle, and we’re always here if you need anything in the future!

Ingodwetrust050, thank you for the awesome review! We’re glad to hear you received great customer service and that our team was able to get you taken care of quickly. It’s wonderful to know you’re enjoying your new car as well! We appreciate you choosing us and are here anytime you need anything. Enjoy the ride!

Mccormackbobby1, thank you for the wonderful review! We’re glad to hear that our staff made you feel welcome and that Chris Wolfe was able to share his knowledge to help you find the right vehicle. Chris takes pride in guiding customers with confidence and clarity, and it’s great to hear he delivered that experience for you. We’re also happy to know that our service after the sale has met your expectations — that’s just as important to us as the buying experience. Thank you for choosing Jeremy Franklin. We appreciate you, and we’re here for anything you need!