Reviews
The employee are very nice are helpful and patient with
The employee are very nice are helpful and patient with you they make you feel relaxed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!
Your Radio ad says guaranteed $4000 on trade-in and then
Your Radio ad says guaranteed $4000 on trade-in and then when I got there they didn't even wanna give me $2000
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Richardkelchjr, we appreciate your feedback and are genuinely sorry you left feeling disappointed. Our $4,000 trade-in guarantee is valid under specific terms, which we do our best to clearly explain both in our advertising and in person. We never want a customer to feel misled, and we'd love the chance to go over the details with you and see if there's a way we can better assist you. Please feel free to reach out — your satisfaction is important to us.
So far awesome!
So far awesome! Mitsubishi Mirage monthly payment price increased. Extended warranty is expensive. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
4needshopper, we really appreciate your positive review! Thank you so much for the great feedback! We're thrilled to hear you're having an awesome experience so far. Regarding the Mitsubishi Mirage payment and extended warranty costs — we completely understand how important it is to stay within budget. Vehicle pricing and warranty options can sometimes vary based on lender terms and coverage levels, but we're always happy to review everything with you to make sure you’re getting the best possible value. Thank you again for choosing us — we truly appreciate your business!
Quick and easy, gives several options to chose from, and
Quick and easy, gives several options to chose from, and friendly team to do business with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Onewithwater44, thank you so much for your high rating and for the great review! We’re so glad to hear you had a quick and easy experience with plenty of options to choose from. Our team works hard to make the process smooth and enjoyable, and we’re thrilled you felt that. We truly appreciate your business and look forward to helping you again in the future! Thank you, and have a fantastic day!
They made buying a car quick and easy and did not try to
They made buying a car quick and easy and did not try to sell me something that I did not want. Juan is a terrific car salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Den_n_mel, thank you so much for the positive review! We're thrilled to hear that your car-buying experience was quick, easy, and pressure-free — that’s exactly what we aim for. Juan is a terrific part of our team, and we're glad he helped you find exactly what you were looking for without the hassle. We’ll be sure to pass along your shoutout — it’ll make his day! Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road. We appreciate your business!
A great car buying experience.
A great car buying experience. The sales associate listened to what I was looking for in a vechile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathancrooks123, thank you for sharing your experience! We're so glad to hear that your visit was a great one and that our sales associate took the time to really listen to what you were looking for in a vehicle. It's important to us that every customer feels heard, respected, and confident in their purchase — and we're happy to know we delivered on that for you. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive!
Excellent service and great service straight forward
Excellent service and great service straight forward process. Jesse hardin is the man too see .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rodriguez.ricki, thank you for sharing your positive experience! Thank you for the awesome review! We're thrilled to hear that you had an excellent experience and found the process to be straightforward — that's exactly what we strive for. And you're absolutely right — Jesse Hardin is the man to see! We're lucky to have him on our team, and we’ll make sure he sees your kind words. Enjoy your new vehicle, and thanks again for choosing Jeremy Franklin Automotive!
My daughters situation demanded a quick resolution and
My daughters situation demanded a quick resolution and that was achieved at this dealership. Personable and professional service was easy to come by and when informed of my time schedule they went into high gear and got the paperwork pushed through in a very timely manner. No heavy sales talk or pushing, just polite and respectful people. They even put up with my 5 year old great grandson who was playing cars in the showroom. Just down to earth people who want to help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ptezon, thank you so much for taking the time to share your experience with us. We’re truly glad we could help provide a quick resolution for your daughter’s situation — and that our team delivered the personable, professional, and respectful service you deserve. We understand how valuable your time is, and we’re happy we could move things along efficiently while keeping the experience relaxed and pressure-free. And please tell your great grandson we enjoyed having him in the showroom — we loved seeing him play with the cars! It was a pleasure working with your family, and we’re grateful you chose Jeremy Franklin Automotive.
I was waited on immediately upon arrival.
I was waited on immediately upon arrival. They were courteous, professional and efficient. I have always found the service department employees to be helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wanda.taylor, we're glad you had such a wonderful experience with us! We're so glad to hear you were helped right away and that our team was courteous, professional, and efficient. It's great to know our service department has consistently met your expectations — we truly appreciate your loyalty and look forward to continuing to take great care of you!
Everyone was very helpful.
Everyone was very helpful. They understood our needs. They made sure we got what was best for us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tusconcock, we're happy to hear you had a positive experience with our team! We're thrilled to hear that our team was able to understand your needs and help you find the right fit. Our top priority is ensuring our customers drive away with the best possible solution. We truly appreciate you choosing us and hope you enjoy your new vehicle! If there's ever anything else you need, we're here for you. Thank you, and have a fantastic day!