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Jeremy Franklin Mitsubishi

(1,582 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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Employee are courtesy.

Employee are courtesy. Should do final review on all jobs. Leave no room for correction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Beaty0424, thank you for sharing your feedback! We appreciate your kind words about our courteous staff and your thoughtful suggestion. We agree that attention to detail is essential, and we’ll make sure to reinforce final quality checks so every job is completed to the highest standard. Your input helps us continue to improve, and we look forward to serving you again!

Thanks They fid a great job and in a time manner They did

Thanks They fid a great job and in a time manner They did a great job let me know i needed new filters and all in a timely manner so I could be on time for work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Twanalparis, thank you for taking the time to share your experience! We’re glad to hear our team provided quick and efficient service while keeping you informed along the way. We know how important it is to stay on schedule, and we’re happy we could get you back on the road in time for work. We appreciate your business and look forward to serving you again!

Good service everyone was friendly and knew what they

Good service everyone was friendly and knew what they were doing i’ll tell other people about it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mark Holycross06, thank you for the great feedback! We’re so glad to hear you had a positive experience with our friendly and knowledgeable team. Your recommendation means a lot to us, and we truly appreciate you spreading the word. We look forward to serving you again in the future!

Thanks They fid a great job and in a time manner They did

Thanks They fid a great job and in a time manner They did a great job let me know i needed new filters and all in a timely manner so I could be on time for work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Twanalparis, thank you for taking the time to share your experience! We’re glad to hear our team provided quick and efficient service while keeping you informed along the way. We know how important it is to stay on schedule, and we’re happy we could get you back on the road in time for work. We appreciate your business and look forward to serving you again!

I think you guys are nice polite and try your best to get

I think you guys are nice polite and try your best to get you in the car is well appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Deborah Smith, thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that our team made a positive impression. We always strive to be polite, helpful, and do everything we can to get our customers into the right vehicle. Thank you for choosing us — we’re grateful for the opportunity to earn your business!

The dealership was upfront on the costs and efficient.

The dealership was upfront on the costs and efficient. Gregory was very friendly and nice to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marmur55, thank you for sharing your experience! We’re happy to hear that you found our process transparent and efficient. Gregory will be thrilled to know his friendly and helpful approach made your visit a great one. We appreciate your business and hope you enjoy your new vehicle!

Brandon was a big help in me getting a car.

Brandon was a big help in me getting a car. I appreciate his patience with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rabaynham, thank you for taking the time to share your experience! We’re thrilled to hear that Brandon was such a big help and showed great patience throughout the process. He truly takes pride in making sure every customer feels comfortable and confident in their purchase. We appreciate your business and hope you enjoy your new vehicle!

Very accommodating They friendly and kind to work with on

Very accommodating They friendly and kind to work with on the spurs of the moment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sherealwallace, thank you for sharing your experience! We’re so glad to hear our team was able to accommodate you and make things easy, even on short notice. Providing friendly and kind service—no matter the situation—is always our goal. We truly appreciate your feedback and look forward to helping you again in the future!

The car they sold me is having problems besides that it

The car they sold me is having problems besides that it was dirty on the inside still even tho the wipe everything but the broken m&m in the middle console. My screen is going out the car keep grinding when making a left turn no wonder he only wanted me to drive it so far and only make right turns. The car keeps jerking when going up hills. Just a hot mess. I plan on returning it as soon as I get a chance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bconn45, we’re sorry to hear that you’re experiencing concerns with your vehicle, and we appreciate you bringing this to our attention. Every vehicle we sell is thoroughly inspected and detailed prior to delivery, but we understand that issues can arise even after purchase. We’d like the opportunity to inspect your vehicle and address any problems you’re experiencing to ensure everything is operating as it should. Please contact our service department or management team directly so we can review your situation in detail. Your satisfaction is very important to us, and we want to make sure you’re taken care of properly.

They were helpful to my family and went way beyond what

They were helpful to my family and went way beyond what many dealerships ever would within the financial department. That's rare and now I'm stable, thanks to that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carlamick112233, thank you so much for sharing your experience! We’re truly glad to hear that our team was able to help your family and provide the support you needed. Our finance department works hard to go above and beyond to find the best solutions for every customer’s situation, so it’s great to know that the effort made a difference for you. We appreciate your trust in us and are happy to hear you’re in a stable place now. Enjoy your vehicle, and thank you for choosing Jeremy Franklin Automotive!