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Jeremy Franklin Mitsubishi

(1,442 reviews)
Visit Jeremy Franklin Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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They do their job with satisfaction If someone needed a

They do their job with satisfaction If someone needed a car I would direct them to Jeremy franklin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Akinyinyabar, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! We're glad to know you were satisfied with our work, and we truly appreciate your willingness to recommend us to others. It means a lot—hope to see you again down the road!

Jesse, our salesman, was very thorough while we signed

Jesse, our salesman, was very thorough while we signed all the paperwork and Joshua, our financial person worked very hard and did get us a great rate on our loan. Everyone at the dealership was cordial and helpful to us. It was a smooth experience and much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dougandjoni, we are very happy we could provide you with a positive experience! Thank you so much for the thoughtful review! We're glad to hear Jesse took great care of you through the paperwork and that Joshua worked hard to secure a great rate. It’s wonderful to know the whole team made your experience smooth and enjoyable. We truly appreciate your business and hope you love your new vehicle!

Okay ?

Okay ?? I m impressed with the work they did on my car when I didn't know what to do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Akinyinyabar, we're happy to hear you had such a positive experience with our team! Thank you for the review! We're so glad we could help when you weren’t sure what to do, and we’re thrilled to hear you’re impressed with the work we did on your car. We're always here when you need us! Thank you, and have a fantastic day!

My salesman Jesse Hardin, was very helpful and easy to

My salesman Jesse Hardin, was very helpful and easy to work with. He made the buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Christianpatzner58, we appreciate your positive review and for the kind words! We're so glad to hear that Jesse Hardin made your car-buying experience enjoyable and stress-free. He’s a valuable part of our team, and we’ll be sure to pass along your feedback. We truly appreciate your business and hope you’re loving your new vehicle!

I had an appointment & I got in & got out they went above

I had an appointment & I got in & got out they went above & beyond.& Very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Uplzpray4royce2day, thank you so much for your kind words! We're thrilled to hear that your appointment went smoothly and that our team went above and beyond to take care of you. Providing friendly and efficient service is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

Got 30 day tag and didn't get title back until tags ran

Got 30 day tag and didn't get title back until tags ran out inspection was outdated too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reneemilton045, We appreciate your feedback and apologize for the inconvenience you experienced with the timing of your title and inspection. This is certainly not the level of service we aim to provide, and we understand how frustrating that must have been. Please reach out to us at (816) 523-6900 so we can look into your situation further and work toward making things right.

Good sales personel.

Good sales personel.. friendly and courteous ... I bought a 2007 Chevy Avalanche from there in good condition.. still driving it today... they made sure I was able to purchase within my financial budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anointed, thank you for sharing your positive experience! Thank you for the great review! We're so happy to hear that our team provided friendly and courteous service and helped you find a vehicle that fit your budget. It's fantastic to know that you're still enjoying your 2007 Chevy Avalanche! We truly appreciate your trust in us and look forward to assisting you again in the future.

Fast, efficient, affordable Always great service at

Fast, efficient, affordable Always great service at Jeremy Franklin, Mitsubishi. I know I'm being taken care of and my car will be running great for years to come

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bestforurhealth, thank you for the fantastic review! We're so glad to hear that you consistently receive fast, efficient, and affordable service at Jeremy Franklin Mitsubishi. It means a lot to know you trust us to take great care of your vehicle — we're here to keep it running strong for years to come! We truly appreciate your loyalty and support.

Fixed the problems with the truck that I asked to be done

Fixed the problems with the truck that I asked to be done and they listen to me on the problems because I knew what was wrong with it. The whole team was great and Chris the general manager was outstanding and worked with the number's and made it happen. I'd recommend purchasing a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bpatz, thank you so much for the positive review and for sharing your experience! We're glad to hear our team took the time to listen and address the exact issues with your truck. It’s great to know that Chris and the rest of the team provided outstanding service and helped make everything come together. We truly appreciate your recommendation and look forward to serving you again in the future!

Good experience Work well done Very personal and

Good experience Work well done Very personal and professional Would highly recommend the dealership and services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Superjen0217, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! Thank you so much for the great review! We're glad to hear you had a positive experience and that our team delivered personal, professional service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!