Reviews
Very Dependable.
Very Dependable..would Recommend them to My Family and Friend's I will keep coming Back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were speedy with my oil change the only issue was
They were speedy with my oil change the only issue was that they did not put back on my hubcap covers all the way so they flew off when on the highway.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Very good dealership to do business with.
Very good dealership to do business with. Sales person was friendly and very knowledgeable to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful work done on my car.
Wonderful work done on my car. New tires wipers and oil change all reasonable prices go see Cal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Yall, we really appreciate your feedback! Thank you for the great review! We're so glad to hear you had a positive experience and that everything was taken care of at a fair price. Cal and the service team always aim to provide top-notch work and honest service. We appreciate your support and look forward to seeing you again!
I spoke with Gianni West, amazing salesman.
I spoke with Gianni West, amazing salesman. Kind, educated, and was very helpful in getting me out the door in a vehicle. He was informative, knew his stuff, and the dealership in general has some very kind people there. The GM was also there and took part in helping me get a vehicle, very nice guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Monicarrhayes, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your thoughtful review! We're thrilled to hear that Gianni provided you with such a great experience—he truly is an asset to our team. We're also glad our General Manager could step in and help make everything come together. It means a lot to know you felt supported by our entire staff. Enjoy your new vehicle, and thank you for choosing us!
Fast, courteous, friendly and took the time to
Fast, courteous, friendly and took the time to patientlylisten to a long speech from the wife, thoroughly explained the services being done. A+++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tharris10zen, we're glad you had such a wonderful experience with us! Thank you for the fantastic review! We're happy to hear our team provided fast, friendly, and patient service—and that everything was clearly explained. We know how important it is to feel heard and informed, and we’re glad we could deliver that experience. We truly appreciate your support and the A+++ rating!
I had a great experience with Jeremy Franklin Mitsubishi,
I had a great experience with Jeremy Franklin Mitsubishi, this is the second vehicle ive bought from them. Kenneth Anonye was great and did everything he could to accomodate me and make sure I was happy with my purchase. He also made sure I was well-informed about my vehicle once I took delivery. Great all-around experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ludavis79, we appreciate your positive review! Thank you so much for your continued trust in Jeremy Franklin Mitsubishi! We're honored to have you as a returning customer, and we're thrilled to hear that Kenneth Anonye provided such a great experience. He truly goes above and beyond to make sure our guests feel confident and informed every step of the way. We're glad you’re happy with your new vehicle, and we’re always here whenever you need us. Enjoy the ride, and thank you again for being part of the Jeremy Franklin family!
No hassle, got what I wanted and felt I was dealing with
No hassle, got what I wanted and felt I was dealing with an honest dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kathrynzimmerman22, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to see you soon!
Efficient in getting my part ordered for the recall
Efficient in getting my part ordered for the recall scheduled. Also quick to get my desired scheduled time for repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heckadon2k17, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!
So as I was waiting for someone to help me with my
So as I was waiting for someone to help me with my deposit because I was not planning on paying anything I got followed around the building, followed to my car questioned on my insurance as I was working on it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Ccandie09, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our team is committed to assisting every customer with professionalism and respect, and we sincerely apologize if our efforts to provide support came across the wrong way. When it comes to finalizing details like insurance and deposits, we do our best to ensure everything is in order so the process goes smoothly. Please know that our intention was never to make you feel uncomfortable—only to help with your purchase and answer any questions you might have had. If you’d like to discuss your experience further, we’d appreciate the opportunity to make it right.