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Jeremy Franklin Mitsubishi

(1,476 reviews)
Visit Jeremy Franklin Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Mitsubishi from DealerRater.

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Jesse was amazing to work with!

Jesse was amazing to work with! Everyone made the process very quick and easy. A stressful situation made less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jesse was amazing to work with!

Jesse was amazing to work with! Everyone made the process very quick and easy. A stressful situation made less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I didn't have to wait long and the service was good and

I didn't have to wait long and the service was good and on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mr Willis is the best sales person I've encountered in my

Mr Willis is the best sales person I've encountered in my fifty years of buying cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car with Jeremy Franklin 3 years ago, I just

I bought a car with Jeremy Franklin 3 years ago, I just bought my second car and I know my next car will be purchased at this dealership. They are straight shooters, and genuinely care about what is best for your situation. My salesman Jesse Hardin is a class act and someone I now consider a friend. No pressure no games. For the second time, the whole team made this the best car buying experience I have ever had. That’s saying something considering I’m 60 and have bought over a dozen vehicles (not counting the ones I bought for cash). Great team, great experience, great vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rm17brewer, thanks for your praise and kind comments about our team and for your incredible review and continued loyalty! We're honored that you chose Jeremy Franklin Automotive not just once, but twice—and that you already know where you'll be going for your next vehicle. Jesse Hardin is truly one of a kind, and we're proud to have him on our team. It's wonderful to hear that he made such a positive impact and earned your trust and friendship. Your words mean a lot, especially coming from someone with so much car-buying experience. We’ll be here when you're ready for the next one—and always happy to help!

Nick was my salesman and i rate him 5 Nick was my sales

Nick was my salesman and i rate him 5 Nick was my sales man, he was professional and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Adsexton60, thank you for taking the time to share your experience! We're so glad to hear that Nick provided you with professional and knowledgeable service. He takes great pride in helping customers find the right vehicle with confidence. We appreciate your 5-star rating and look forward to serving you again in the future! Thank you, and have a fantastic day!

Very nice people great service very knowledgeable about

Very nice people great service very knowledgeable about the cars and trucks very grateful to have chosen them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Waynecoleman1972, thank you for the high star rating! Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team and that you found everyone to be knowledgeable and helpful. We're grateful you chose us and appreciate the opportunity to earn your business. Enjoy your new vehicle, and don't hesitate to reach out if you ever need anything!

Appointment was set pretty easily.

Appointment was set pretty easily. The service people tried their best accommodated my request to get fine quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

No25, thank you for the high star rating! Thank you for your review! We're glad to hear that setting up your appointment was easy and that our service team did their best to accommodate your request and get you taken care of quickly. We appreciate your feedback and look forward to serving you again in the future! Thank you, and have a fantastic day!

Quick and easy Reliable and efficient made it stress free

Quick and easy Reliable and efficient made it stress free for me It was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Traviscurry2022, we are glad we could help! Thank you for your review! We're so glad to hear your experience was quick, easy, and stress-free. Providing reliable and efficient service is what we aim for, and we're happy we could deliver that for you. We appreciate your business and hope to see you again!

My visit was just ok.

My visit was just ok. Attendant let me know i may have vehicle recalls and I appreciate that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dave Wibbenmeyer, we're glad you had such a wonderful experience with us! Thank you for sharing your feedback. While we're glad to hear our team was able to inform you about possible recalls—that’s an important part of keeping your vehicle safe—we're always striving to provide more than just an "okay" experience. If there’s anything we can do to improve your next visit, we’d love the opportunity. We appreciate your business and look forward to serving you better in the future! Thank you, and have a fantastic day!