Reviews
Excellent service and great attitude from everybody
Excellent service and great attitude from everybody involved in the team and very fast response about the problem my truck had, that was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Victor! We're thrilled to hear that you had an excellent experience with our team at Shamaley Buick GMC. It's great to know that our quick response to your truck's issue made a difference for you. We appreciate your kind words and hope to assist you again in the future! Sincerely, The Shamaley Buick GMC Team
The dealership was real, clean.
The dealership was real, clean. People were very nice. Will definitely buy another vehicle from them again.A plus on service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Terrible service , an oil change does not take 2-3 hours
Terrible service , an oil change does not take 2-3 hours long to make , and they have 0 regard on their customers , very disappointed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. David Logston General Manager Group 1 GMC Westside dlogston@group1auto.com (915) 231-4000
Amazing service!
Amazing service! Friendly staff. Was kept up on the status of my vehicle the entire time. Will definitely return for all my future service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful feedback, Evangelina! We're thrilled to hear that you had an amazing experience with our friendly staff at Shamaley Buick GMC. Keeping our customers informed is a priority, and we're glad that you felt well taken care of. We look forward to seeing you again for all your future service needs! Sincerely, The Shamaley Buick GMC Team
Excellent service and courteous staff.
Excellent service and courteous staff. I took the shuttle to and from the dealership and driver was very friendly and professional..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lupe, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Please don't hesitate to reach out if there's anything additional we can do for you.
Worst service department i have seen at a dealership.
Worst service department i have seen at a dealership. This dealership employees have sticky fingers. Do not use the facility. I have never felt so violated
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out regarding your recent concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. David Logston General Manager Group 1 GMC Westside dlogston@group1auto.com (915) 231-4000
Ulises and Luis made it happen.
Ulises and Luis made it happen. Thank you truly! My family and I are extremely grateful and happy with our mini van. We are blessed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Martin was on top on every follow up even to advise that
Martin was on top on every follow up even to advise that was still waiting for an answer from upper management. He was able to understand the situation and resolve in a promptly manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Best Place in Town to get qualified.
Best Place in Town to get qualified.. Costumer service 10/10 answered all questions . Dont settle for less go with the best Group 1 GMC Westside.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your fantastic review, Armijo! We truly appreciate your kind words about our customer service here at Shamaley Buick GMC. We're thrilled to hear that we could answer all your questions and provide you with a great experience. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Friendly, professional service employees, great service
Friendly, professional service employees, great service on a reasonable time, customer waiting area is very clean and comfortable with coffee and drinking water available. Vehicle service was completed professionally.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!