Reviews
Aaron Rodriguez could not have been more helpful!
Aaron Rodriguez could not have been more helpful! Highly recommend Group 1 GMC Westside! Love the new Yukon! They made the experience of buying a new car seemless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We're thrilled to hear that you had such a positive experience at Shamaley Buick GMC and that you love your new Yukon! Our team strives to make the car buying process seamless and enjoyable for our customers. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Shamaley Buick GMC Team
I had prompt, courteous service.
I had prompt, courteous service. Thank you for your courtesy. Everyone was very professional when dealing with me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
A few small service items needed on my truck.
A few small service items needed on my truck. Marissa did a great job communicating the problems, the resolution, the timeframe. Definitely talk to her if you need service done at this location
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy Marissa could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Will be coming again for my car to be serviced.
Will be coming again for my car to be serviced. Thank you Christian and the manager Marissa for all of your help. I will tell all my friends to come to this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are glad we could help! We look forward to your next visit! Take care!
Will be coming again for my car to be serviced.
Will be coming again for my car to be serviced. Thank you Christian and the manager Marissa for all of your help. I will tell all my friends to come to this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Vicente, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Advisor Ernesto was very professional .
Advisor Ernesto was very professional . He ascertains that the client understands what vehicle issues need attention. Excellent communication between advisor and customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Took my vehicle in on a Friday the service representative
Took my vehicle in on a Friday the service representative i spoke on Friday was off on Saturday had a hard getting updates on my vehicle abd a shuttle
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. David Logston General Manager Group 1 GMC Westside (915) 231-4004 dlogston@Group1Auto.com
Victor was very patient and knowledgeable on vehicles he
Victor was very patient and knowledgeable on vehicles he presented us. Made purchasing a vehicle enjoyable. I will recommend Victor to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Yvonne! We truly appreciate your kind words about Victor and the positive experience you had at Shamaley Buick GMC. We're glad to hear that he made your vehicle purchase enjoyable. We look forward to serving you and your family and friends in the future! Sincerely, The Shamaley Buick GMC Team
Easily verified vehicle found on line was available, able
Easily verified vehicle found on line was available, able to schedule viewing and test drive. Made deal and financing and delivery arrangements made quickly and efficiently. Salesman Aaron knowledgeable, courteous and listened to needs, no hassles. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
I recently purchased a new GMC Canyon from Shamaley GMC
I recently purchased a new GMC Canyon from Shamaley GMC and had a fantastic experience. Victor was incredibly helpful, answered all my questions patiently, and worked hard to get me the best price. The entire process was stress-free and I would definitely recommend this dealership to anyone looking for a new truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jessica! We're thrilled to hear about your fantastic experience with us at Shamaley Buick GMC and your new GMC Canyon. Victor is indeed a great asset to our team, and we’re glad he could assist you with your questions and secure the best price for you. Your recommendation means a lot to us, and we look forward to serving you again in the future! Enjoy your new truck! Sincerely, The Shamaley Buick GMC Team