Reviews
Rafael was an excellent customer pleasing person.
Rafael was an excellent customer pleasing person. Very good in communicating with customer as to what was needed in automobile.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
William has excellent people skills and made me feel
William has excellent people skills and made me feel welcome to Shamaley Service place. He answered every question and was polite. He also made me aware of other vehicle services that are offered..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went well.
Everything went well. No hold ups or waiting time. They even washed my car . My car drives better now
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It's en excellent dealer and excellent service we are
It's en excellent dealer and excellent service we are happy the way they treat as
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Customer service is not very strong.
Customer service is not very strong. They are very polite but the service advisor was not the nicest and there was no follow up. I had to keep asking and got short responses without concern for my need.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out regarding your recent concerns with customer service. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Brian Navar, Service Director Group 1 GMC Westside | bnavar@Group1Auto.com | orealzola@Group1Auto.com
Purchased a new yukon from victor at gmc group 1 in el
Purchased a new yukon from victor at gmc group 1 in el paso. Process was smooth and he was able to find me what i was looking for. He was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Andres! We're thrilled to hear that you had a smooth experience purchasing your new GMC Yukon with Victor at Group 1 GMC Westside. Your positive feedback about his professionalism means a lot to us. We appreciate your support and hope to see you again in the future! Enjoy your new vehicle! Sincerely, The Shamaley Buick GMC Team
I was able to work out a good deal and they were very
I was able to work out a good deal and they were very good at handling the paperwork even though I live in Wisconsin. They arranged delivery that arrived in good condition and on schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Marissa is an excellent service writer, she had my diesel
Marissa is an excellent service writer, she had my diesel truck in and out very quickly. Thank you you very much. I will return when I need additional service. I bought my last three vehicles from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, William! We truly appreciate your kind words about Marissa and are thrilled to hear that your diesel truck service was handled quickly. It means a lot to us that you've chosen Group 1 GMC Westside for your last three vehicle purchases. We look forward to seeing you again for future services! Sincerely, The Shamaley Buick GMC Team
A nice and professional dealership to do business with,
A nice and professional dealership to do business with, satisfactory service, I’m a very satisfied customer thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Left review on website thru email Thank you All was
Left review on website thru email Thank you All was good and smooth Very helpful and knowledgeable. Best service by far and we visited several dealerships
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.