Reviews
Had my 2015 Avalon in to have the engine coolant
Had my 2015 Avalon in to have the engine coolant replaced. Was there about an hour. Very smooth transaction and service rep Edgardo was very helpful and courteous. He brought to my attention that the service department gives a senior discount. Was not aware of that discount. Was much appreciated. Only let Steven Toyota service my car. Bought the car new so I also get my state inspection for free. Service tech sent a short video of my car and went over his inspection and everything was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gregg, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Steven Toyota
All aspects of buying a used car at Steven Toyota were a
All aspects of buying a used car at Steven Toyota were a good experience. Brian Morrison showed us every vehicle in which we had an interest. He also shared their sources of pricing and listened to all the info we obtained from AI searches.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we're delighted to hear that Brian and the team at Steven Toyota made your car-buying experience a positive one. Thank you for sharing your feedback with us!
Purchasing a car from Steven Toyota was a wonderful
Purchasing a car from Steven Toyota was a wonderful experience. I talked to many people at the dealership that day. Everyone was knowledgeable gracious and friendly. Originally, I went in to purchase some coil packs for my 2017 RAV4 limited. I had been looking for a car and hadn't found the right deal. So I stopped and asked the salesperson about some of the cars I was interested in. He was extremely knowledgeable and they happen to have one of the vehicles I was interested in and the right deal.. Love the Toyota Crown Nightshade, hybrid. Thanks to everyone at Steven Toyota, have a blessed day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paolo, we're delighted to hear that you had such a positive experience with our team at Steven Toyota! It's fantastic that we could help you find the perfect vehicle and deal. Enjoy your new Toyota Crown Nightshade Hybrid!
Mark was very helpful.
Mark was very helpful. I was not able to get to the dealership, he helped me complete the process remotely and he delivered the car to me when it was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Natalie, we're delighted to hear that Mark provided such helpful service and made the process seamless for you at Steven Toyota. Enjoy your new car!
Had the car we wanted coming in.
Had the car we wanted coming in. Great smooth paperwork and out the door with a great car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review of Steven Toyota, Bonnie!
Fantastic dealership and great staff.
Fantastic dealership and great staff. The salesstafd was not pushy and followed up with me. I sincerely appreciate Mike
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ted, we're delighted to hear you had a positive experience with Mike and the team at Steven Toyota! Thank you for sharing your feedback, and we hope to see you again in the future.
Justin was a very knowledgeable salesperson and made us
Justin was a very knowledgeable salesperson and made us feel comfortable throughout the process. He even drove the new vehicle to our town after the financing was completed! All around great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Dawn, we're happy you found our staff to be so supportive during your experience here at Steven Toyota. We are always more than happy to assist you if anything else comes up. Take care!
I was in need of new tires on short notice!
I was in need of new tires on short notice! They were great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Andria! We appreciate your business here at Steven Toyota.
Appointment was for periodic service.
Appointment was for periodic service. All aspects of this were well done, the staff was professional and helpful and the waiting area was comfortable and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger, we're delighted to hear that your service appointment went smoothly and you found our Steven Toyota team professional and accommodating. Thanks for sharing your experience!
I needed a water pump for my 201& Toyota Highlander.
I needed a water pump for my 201& Toyota Highlander. I was in Harrisonburg and I called Steven Toyota. The car was ready the next day! The staff members were very courteous and helpful!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jane, we're delighted to hear that our team at Steven Toyota could assist you promptly and courteously. Thank you for choosing us for your vehicle needs!