Reviews
Mechanic always keeps you informed of the status.
Mechanic always keeps you informed of the status.of your vehicle and of any issues that may arise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and your review! Thanks from the Steven Toyota Team!
Kary did an excellent job.
Kary did an excellent job. Very knowledgeable and professional I knew exactly what to expect financially and the amount of time it would take. She made my service experience easy. The mechanic?s work was exceptional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wayne, thank you for sharing your experience with Kary and our team! We look forward to assisting you again at Steven Toyota. Safe travels!
Great!
Great! They took care of my car right a way - let me know what needed to happen & the cost. Brooke was so pleasant & explained things well. Very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laura, thank you so much for your business and feedback! We are thrilled to hear you had a seamless service experience with Brooke and the team. See you next time at Steven Toyota!
Excelent service, also they keep me informed at every
Excelent service, also they keep me informed at every step, and give me options to situations
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Francisco, thank you for sharing a positive review of Steven Toyota!
Ecxelente atención de parte de nicolas, muy amable
Ecxelente atención de parte de nicolas, muy amable educado y explica muy bien el procedimiento de lo que se va a hacer en el vehículo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nos alegra saber que Nicolás le brindó un servicio tan claro y amable. Aquí siempre puede contar con nosotros. - El equipo de Steven Toyota
I visited another shop for a simple oil change and it was
I visited another shop for a simple oil change and it was a disaster with my vehicle ending up leaking oil EVERYWHERE. Visited these GREAT folks as a walk in/emergency appointment and was seen IMMEDIATELY!!!!!!! They diagnosed the problem, performed my oil change and gave me a nice little list of items to start looking at on my older TOYOTA TACOMA. They were fast, did the job well while I enjoyed the waiting area. Very friendly staff . I expected more in my bill but was pleasantly surprised it did not break the bank...lol. Thanks again. I will ABSOLUTLY be returning for future service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Travis, it means the world to us to have your support! Thank you for bringing your business to Steven Toyota and for sharing your feedback. We'll see you next time!
I bought a vehicle from Stevens Toyota, Marcus was really
I bought a vehicle from Stevens Toyota, Marcus was really helpful as was the manager and their guy that crunches the numbers for them, thanks Stevens Toyota. Harrisonburg va
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tommy, we're glad to know you had a smooth and helpful experience with Marcus and the team. Thank you for choosing Steven Toyota!
The service dept is awesome quick reliable dependable
The service dept is awesome quick reliable dependable service. And the service writers always make sure your taking care of. HIGHLY recommend Steven Toyota/Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shannon, thank you for the great review! We are thrilled to hear that you had an excellent experience with our service team. Your recommendation means the world to us! - Steven Toyota
Great service.
Great service. All staff were very helpful and knowledgeable. If you need Toyota service, this is the place to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thank you for choosing Steven Toyota and for sharing your five-star review!
I took my truck in several times knowing I had an issue
I took my truck in several times knowing I had an issue with either the transmission or possibly the engine. every time i took my truck to the service department they told me nothing was wrong with it. I left the dealership this last time and my truck was reaching almost 5000 rpm before shifting gears. The service department never took the time to properly inspect my truck for any of the issues that I reported to them. never going back to that place!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair