Reviews
Fast and efficient; kept me informed the entire service
Fast and efficient; kept me informed the entire service period. I was very pleased with the outcome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Allison, thank you for sharing your experience! We are thrilled that you are happy with our work and at Steven Toyota. See you next time!
Everyone is helpful.
Everyone is helpful. My service provider is great. Love the service my wife and me get great service. Only thing is my check card never works. Would like for people to look into this. It is an inconvenience to me. It worked great till 3-2-2024. There is money in the account so I don’t know why this continues to happen. It works everywhere else? Fix that and I will be happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Emily is great as always.
Emily is great as always. Thanks for the great care that you put into your job! Even something a simple as a state inspection was handled with professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear Emily took good care of you, even for a simple state inspection! We’ll be sure to share your positive feedback with her, and we hope to see you again down the road. Thank you for choosing Steven Toyota!
My first time here and Emily took amazing care of me!
My first time here and Emily took amazing care of me! Set-up my oil change and tire rotation and got it done fast! Also had the recon team wash up the car for me 10/10 would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Emily and our team made your first visit a success! Thank you for choosing Steven Toyota and for recommending us. We hope to see you again!
Staff were very friendly and professional.
Staff were very friendly and professional. I went in for a simple oil change and tire rotation, they broke down how the process is going to go and sent me an inspection video looking over my car. All in all I have nothing negative to say about the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler, thank you for choosing Steven Toyota and for sharing your feedback! We hope to welcome you back next time. Safe travels!
Customer service (Emily) was great!
Customer service (Emily) was great! Had an oil change and tire rotation. Everything with that was great! I also had their deluxe detailing, which I try to do once a month. The detailing wasn?t as good as it usually is. The rear window was dirty and they did not open the hatch and clean the inside. I was a bit disappointed with that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michelle, thank you for your feedback! We’re happy to hear you had a great experience with our team. We apologize for the detailing issues. We’ll address this with our team so it doesn’t happen again. Thank you for bringing it to our attention. - The Steven Toyota Team
Kary P.
Kary P. Was wonderful always has the answers, and she ready to help with anything? probably the best person there!! I?ll always come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the awesome feedback, Thao! We’re thrilled to hear Kary provided excellent service. We can't wait to see you again at Steven Toyota!
Working with Kary was a great experience.
Working with Kary was a great experience. My service was quick . Video was great and understandable for my situation. Thanks Kary and team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brad, we're so happy that Kary and the team provided such efficient service! Thanks for choosing Steven Toyota & we hope to be of service again soon!
Very friendly, explained everything well, common sense
Very friendly, explained everything well, common sense was evident, very knowledgeable about the services to be performed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Johnny, thank you for highlighting our knowledgeable team! We hope to see you again at Steven Toyota!
Went in for oil change.
Went in for oil change. Service team is always polite & efficient. The videos are a great add.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Steven Toyota this awesome review, thank you!
We really appreciate you taking the time to leave Steven Toyota this awesome review, thank you!