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Mercedes-Benz of Beverly Hills

(1,398 reviews)

Reviews

(1,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Andreas is wonderful and I been working with him for 10

Andreas is wonderful and I been working with him for 10 years. Always takes excellent care of me. If you want people to leave a review it shouldn?t have to be 25 words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mandy, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Beverly Hills

I simply had a great experience, from the beginning to

I simply had a great experience, from the beginning to the end after picking up my EQE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Been taking my cars here for almost 20 years, and they've

Been taking my cars here for almost 20 years, and they've always taken good care of them, and I've never had an issue with any of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Marina is the best.

Marina is the best. Service went on without a hitch— so well organized and on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thanks for your praise and kind comments about Marina. Please don't hesitate to reach out if there's anything additional we can do for you.

Thank you Mark- Great service & follow-up for my 2018

Thank you Mark- Great service & follow-up for my 2018 Mercedes. highly recommended 1 st class service. Pricey but guaranteed - provide uber or car for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Myrna, we're happy to hear you had such a positive experience with Mark! Thanks for the recommendation, and have an amazing day!

Mark Oliver was very professional and helpful.

Mark Oliver was very professional and helpful. Would only have him help me with my service. Mark was very helpful advising me how to complete the service and helpful with my insurance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sharon, we're happy to hear you had such a positive experience with Mark! Feel free to reach out to us if you need anything. Have a wonderful day.

Excellent customer service!

Excellent customer service! Jackeline has excellent customer service skills. She was very patient when I asked questions. She has excellent people skills. I am a senior and I was well taken care of. She was very helpful and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Terri McKie is wonderful!

Terri McKie is wonderful! I travel 45 minutes to 1 hour for Terry to be my service manager. There is no better service manager in the Soutwest region.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I come to you only because of Christian.

I come to you only because of Christian. He is the best service rep. If he leaves I leave. He care more then anyone else about my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We are always more than happy to assist you if anything else comes up. Take care!

Great professional courteous friendly sales process.

Great professional courteous friendly sales process. No pressure just helpful. Dealership is clean and inviting. Highly recommend it. Sales Manager and sales representative were both great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!