Reviews
Great service kind people thank you Steve for your help
Great service kind people thank you Steve for your help and professionalism Michael Nitzani thank u
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Steve to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service from the team especially from Ahamad and
Great service from the team especially from Ahamad and Ronald they gave me a great price explaining all and make the purchase process very easy quick and smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Great team
Great service
Andreas is an excellent advisor.
Andreas is an excellent advisor. I always have a good experience and will continue to service my car here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Andreas! Feel free to reach out to us if you need anything. Have a wonderful day.
Paul did a wonderful job for me.
Paul did a wonderful job for me. Exceeded all my expectations and went above and beyond. Could not have had a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Oneil, we're happy to hear you had such a positive experience with Paul! Feel free to reach out to us if you need anything. Have a wonderful day.
Terrible service Car was left for 1 week Brand new with
Terrible service Car was left for 1 week Brand new with less than 1000 miles…my 8th MB Ordered the wrong part 4 days before a loaner was offered My last MB also had terrible service with you…almost contacted a lemon law attorney I picked the car up today Not all issues were addressed! My service advisor, Steve Mendoza was fine
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the email provided below so we can work toward a resolution. Sam Yadegari General Manager - Mercedes-Benz of Beverly Hills syadegari@bhbenz.com
Zia was the consultant who helped us in leasing a new
Zia was the consultant who helped us in leasing a new car. He was absolutely amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Mark takes time to listen to me and get the best job
Mark takes time to listen to me and get the best job done. He is right on top of things.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Mark! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Beverly Hills
Excellent Advisor Lauren She always provided Excellent
Excellent Advisor Lauren She always provided Excellent Service She is knowledgeable, caring and a major asset to this deslership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Lauren here at Mercedes-Benz of Beverly Hills! Please don't hesitate to reach out if there's anything additional we can do for you.
The worst service they don’t care about they customers
The worst service they don’t care about they customers came came more than 4 times for same problem and still not fix
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Sam Yadegari General Manager - Mercedes-Benz of Beverly Hills syadegari@bhbenz.com 310-659-2980
Great customer service from all employees working with me
Great customer service from all employees working with me today at the service department. Did not have to wait in any long lines got in and out quickly and got my car back the same day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!