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Mercedes-Benz of Beverly Hills

(1,561 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mercedes Benz of Beverly Hills sold me an extended

Mercedes Benz of Beverly Hills sold me an extended warranty, never received a copy of my warranty contract. Received a copy of it after my car was in their shop, denied having sold me the warranty. Mercedes Benz of Beverly Hills solicited me to purchase ?their? extended warranty, which I did and after I tried to get the issue clarified by Mercedes Benz of Beverly Hills management was never contacted from management for a clarification. Mercedes Benz of Beverl Hills deceived me selling the extended warranty. This experience has me questioning the reliability of the Mercedes Benz brand. This is the worst experience I have had with any car I have owned. Mercedes Benz of Beverly Hills is not reputable and are liars and cheats

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Larry,   We’re very sorry to hear about your experience and appreciate you bringing this to our attention. To best assist you and address this matter directly, please contact me on my mobile at 310-273-8800. I’d like to personally discuss this with you. Sam Yadegari, General Manager  Mercedes-Benz of Beverly Hills | syadegari@group1auto.com

Service was exceptional , quick and easy was out of there

Service was exceptional , quick and easy was out of there and on my way to work very fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

We had a wonderful experience working with Al in sales

We had a wonderful experience working with Al in sales and Ghazalle in finance at Mercedes-Benz. From start to finish, they were excellent—kind, fair, honest, and incredibly thoughtful. They struck the perfect balance of being thorough without wasting our time, and every step of the process felt seamless. What really stood out was how they made us feel like family. It wasn’t just about selling a car—it was about making sure we felt comfortable, well-informed, and confident in our decision. Al took the time to listen and guide us without pressure, and Ghazalle explained everything in finance with such clarity and fairness. This was by far one of the best dealership experiences we’ve ever had. If you’re looking for a team that genuinely cares about their customers, Al and Ghazalle are the people you want to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Courteous professional salesman Mr Farzasd made the

Courteous professional salesman Mr Farzasd made the tenuous task simple and easy to conclude. The transaction with the staff was also very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent dealership and Farzam is one of the most

Excellent dealership and Farzam is one of the most knowledgeable people when it comes to Mercedes vehicles, especially the AMG models. I really recommend to visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I like the professionalism of the whole staff.

I like the professionalism of the whole staff. Like the knowledge and the ability of make everything happen perfectly and on time. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! Feel free to reach out to us if you need anything. Have a wonderful day.

Farzam is one of the most knowledgeable people when it

Farzam is one of the most knowledgeable people when it comes to Mercedes vehicles, especially the AMG models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We hope you have a great day!

One of the best dealers in LA.

One of the best dealers in LA. Zia did a great job. Thank a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

Michael was outstanding, my car service was handled

Michael was outstanding, my car service was handled quickly and he went out of his way to explain everything. He did not at all try to upsell services, which is very important in how I positively think about a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

They took the time to diagnose a tricky issue with my

They took the time to diagnose a tricky issue with my b250e and got it resolved. My representative James is a pleasure ro deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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