Reviews
Brought my car in for an oil change.
Brought my car in for an oil change. Took it home and my oil light came on. The mechanics at the dealership forgot to put oil in my car after service. Service reps are not very responsive
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at (310-659-2980) so we can work toward a resolution. Sam Yadegari, General Manager Mercedes-Benz of Beverly Hills | syadegari@group1auto.com
Harry was friendly, efficient and provided timely
Harry was friendly, efficient and provided timely communication when getting my vehicle repaired. The drop off process was easy and repairs were done on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eaman, we're happy you found Harry to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing customer service and communication.
Amazing customer service and communication. Quick response when needing an update on your car. Easy and quick to make appointments. Definitely recommend this Location for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anzhela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brought my MB for scheduled service.
Brought my MB for scheduled service. Staff was attentive, checked on me while I was waiting and returned my car exactly when I requested it.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a very good experience bringing here my car for the
I had a very good experience bringing here my car for the annual maintenance. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I was very pleased that Sam Yadegari introduced me to
I was very pleased that Sam Yadegari introduced me to Greg Arouchanov. Greg was very professional and he made everything possible to get me a great deal on my new 2025 E350. Barrett was also very helpful to show me the features of the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
We just got my wife?
We just got my wife?s 2025 Mercedes-Benz GLS and couldn?t be happier. The SUV is luxurious, smooth, and incredibly comfortable. On top of that, the service we received was absolutely amazing?professional, attentive, and made the whole experience seamless. Highly recommend both the car and the team behind it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Babak, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
We just got my wife’s 2025 Mercedes-Benz GLS and couldn’t
We just got my wife’s 2025 Mercedes-Benz GLS and couldn’t be happier. The SUV is luxurious, smooth, and incredibly comfortable. On top of that, the service we received was absolutely amazing—professional, attentive, and made the whole experience seamless. Highly recommend both the car and the team behind it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service by Harry Atalaryan.
Great service by Harry Atalaryan. Will bring my wyfe’s car for service as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sauldecarpio, we're happy to hear you had such a positive experience with Harry! Feel free to reach out to us if you need anything. Have a wonderful day.
This dealership operates in a chaotic way and all of the
This dealership operates in a chaotic way and all of the service people seem to be chasing their own tail. I was assigned to one service person who went to great effort to show he would take ownership of my service needs, only to vanish on vacation a week later with.no notice and forgetting to alert his teammates. I ended up having to start all over again with a different service rep.i will never go to this place again. Disorganized and inconpetenr.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry to hear about your recent service experience. The lack of communication and follow-through you described is not acceptable, and I understand your frustration. We’re addressing this with our team to ensure it doesn’t happen again. I’d appreciate the chance to speak with you directly—please contact me at 310-659-2980. Sam Yadegari, General Manager Mercedes-Benz of Beverly Hills | syadegari@group1auto.com