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Imperial Ford

(1,436 reviews)
Visit Imperial Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (508) 286-6870 (508) 286-6870
Used (508) 286-6949 (508) 286-6949
Service (508) 286-6946 (508) 286-6946

Reviews

(1,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Ford from DealerRater.

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Great sales and the service center was second to none

Great sales and the service center was second to none would bring my car for service going forward . Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

At first I was definitely scared about going to a big

At first I was definitely scared about going to a big dealership because I had never been before but after I met Morgan she helped me through the entire experience and made me feel well taken care of. I ended up purchasing an Explorer and I couldn’t me anymore happy with my choice. Morgan went above and beyond thank you for having such great employees!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Came into Imperial and worked with Morgan Johnson.

Came into Imperial and worked with Morgan Johnson. I was just browsing for now and made that clear. She helped me look at all the vehicles I was interested in and even let me test drive them all as well. I usually hate going to dealerships but this experience was great. When I am ready I will definitely be coming back and buying from Morgan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales person SAM SANTRISI relaxing experience no

Sales person SAM SANTRISI relaxing experience no pressure answered all my Questions. Would buy there again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Morgan!

Thank you Morgan!! You made the entire truck purchasing experience the best we have ever had. You are levels above the competition. Keep up the great work! If you are looking to buy a new or used vehicle, ask for Morgan she is the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lynda was amazing to work with.

Lynda was amazing to work with. Genuine and fair. I truly appreciated her making my purchase and trade an actual enjoyable experience!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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From beginning to end my interaction with Lynda glassey

From beginning to end my interaction with Lynda glassey was great! She was super helpful, and was on top of things, maken it a easy and smooth process with purchasing a truck from her! Highly recommended dealing with Lynda

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

I just picked up my 2024 F-350 from Imperial Ford.

I just picked up my 2024 F-350 from Imperial Ford. I have purchased 5 vehicles from them and each time it has been a great experience. Dean Childs has been my salesman over the years and working with him has been a pleasure. The folks in Finance were great also. I highly recommend this dealership!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Morgan was fantastic!

Morgan was fantastic! Originally I went to Imperial Ford to test drive a vehicle and wanted to check out some others at Imperial Toyota and she came with us! Throughout the process she was patient, supportive, and I cannot say enough positive things about my experience. Thanks to her professionalism and dedication, I was able to drive off in a new vehicle that same day! I highly recommend Morgan to anyone in search of a positive car-buying experience!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We Visited Dean at Imperial a few months ago.

We Visited Dean at Imperial a few months ago. He was very knowledgeable on all the questions we had. He took his time with us and didn't make us feel rushed. We saw a car online but by the time we got there it was sold. He found us an even better one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.