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Imperial Ford

(1,442 reviews)
Visit Imperial Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (508) 286-6870 (508) 286-6870
Used (508) 286-6949 (508) 286-6949
Service (508) 286-6946 (508) 286-6946

Reviews

(1,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Ford from DealerRater.

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Thank you Morgan!

Thank you Morgan!! You made the entire truck purchasing experience the best we have ever had. You are levels above the competition. Keep up the great work! If you are looking to buy a new or used vehicle, ask for Morgan she is the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lynda was amazing to work with.

Lynda was amazing to work with. Genuine and fair. I truly appreciated her making my purchase and trade an actual enjoyable experience!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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From beginning to end my interaction with Lynda glassey

From beginning to end my interaction with Lynda glassey was great! She was super helpful, and was on top of things, maken it a easy and smooth process with purchasing a truck from her! Highly recommended dealing with Lynda

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

I just picked up my 2024 F-350 from Imperial Ford.

I just picked up my 2024 F-350 from Imperial Ford. I have purchased 5 vehicles from them and each time it has been a great experience. Dean Childs has been my salesman over the years and working with him has been a pleasure. The folks in Finance were great also. I highly recommend this dealership!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Morgan was fantastic!

Morgan was fantastic! Originally I went to Imperial Ford to test drive a vehicle and wanted to check out some others at Imperial Toyota and she came with us! Throughout the process she was patient, supportive, and I cannot say enough positive things about my experience. Thanks to her professionalism and dedication, I was able to drive off in a new vehicle that same day! I highly recommend Morgan to anyone in search of a positive car-buying experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We Visited Dean at Imperial a few months ago.

We Visited Dean at Imperial a few months ago. He was very knowledgeable on all the questions we had. He took his time with us and didn't make us feel rushed. We saw a car online but by the time we got there it was sold. He found us an even better one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dean was extremely helpful in my purchase decision and

Dean was extremely helpful in my purchase decision and was very knowledgeable about the Focus I was interested in. He was kind and courteous throughout the experience and I will definitely be a returning customer in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dean is always so professional, He knew everything about

Dean is always so professional, He knew everything about the car we were looking at and amazing he remembered all the cars he has sold us.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David B was my salesman when I bought my new car in

David B was my salesman when I bought my new car in November. He took the time to understand what I was looking for, and he found me similar cars with better safety features and better mileage to make sure I was making the most informed decision. I’ve already recommended him specifically to people at work because it was such a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased our car 1 month ago.

Purchased our car 1 month ago. Immediately after purchase, a tire kept losing pressure. Took it back they pulled a nail from it, patched it up. Brought it home only to have it still losing pressure. Brought it back again, another nail. Maaz and Nick ordered a new tire and put it on the very next day. No charge! Love this place.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.