Skip to main content

Imperial Ford

(1,441 reviews)
Visit Imperial Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (508) 286-6870 (508) 286-6870
Used (508) 286-6949 (508) 286-6949
Service (508) 286-6946 (508) 286-6946

Reviews

(1,441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience.

Great experience. Had the pleasure of working with Sean LaBarge. He was awesome very attentive and knowledgeable. He is by far the best salesperson I have ever dealt with when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sean Labarge was a great help in the purchase of my ford

Sean Labarge was a great help in the purchase of my ford maverick! He was patient kind answered all my questions and made sure that I got the best deal. I would recommend this dealership and will return in the future. It was nice to be in and out in under 4 hours and to drive my truck home same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Just had the opportunity to shop several dealerships, in

Just had the opportunity to shop several dealerships, in search of a new car. I typically hate the process due to the pressure that the salesmen put on me. this however was a great experience. Sean was very laid back and let me lead. He answered all of my questions and really worked hard to make sure I was taken care of. will definitely go back here again! I am loving my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is professional and easy to work with.

This dealership is professional and easy to work with. My salesman was Chuck Gjerde. He was knowledgable, low-pressure and made the process very smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chuck Gjerde was very patient and easy to work with.

Chuck Gjerde was very patient and easy to work with. I would surely recommend him to friends and family. He was very willing to find the answers to all of our many questions. Thanks Chuck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our Salesmen Chuck made the purchase of our new vehicle

Our Salesmen Chuck made the purchase of our new vehicle enjoyable, and he was pleasant to deal with. Delivery was very informative and made the transition to our new very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

They advertise a price with every discount possible with

They advertise a price with every discount possible with the words "BUY FOR" after the discounts removed. NOBODY would have every discount they have listed. The total discount was listed at $10k. They said I qualified for $700. I offered $700 over their advertised price and they declined. This place is the epitome of dirtbag car dealers. They are deceitful and should not be trusted. If they're willing to lie about the price to get you in the door what else are they going to lie about?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chuck Gjerde was very helpful and professional.

Chuck Gjerde was very helpful and professional. Great experience as always. My third vehicle purchased from Imperial

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worked with Sean L.

Worked with Sean L. Pleasure to work with. Friendly, knowledgeable, and got the job done. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have been a customer of Imperial for over 15 years.

Have been a customer of Imperial for over 15 years. I believe the reason I keep coming back is due to the caliber of their personnel .From the Sales staff to the Service Dept, everyone goes the extra mile to make sure that you are happy and satisfied. Just bought a 2024 XLT! Great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.