Reviews
Write a reviewGood job.
Always very easy to get in and out. You dont have to give them your history or vehicles history every time you go in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
We were greeted immediately on arrival, and the service personnel were very friendly and concerned about the problem with the car. They had to keep it over night, but it was repaired and we are very happy with he service we received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great overall experience
Very good experience! I was impressed with the knowledge of the sales person and the cleanliness of the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2004 Excursion 6.0 liter turbo diesel
Service Rep, Ryan, was very helpful and I appreciated the time he took to explain the required maintenance issues along with the repair to the cooling system. Denny Britt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
We purchased a Ford Explorer XLT. The staff was very friendly, helpful and efficient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you found our staff so helpful in the purchase of your new vehicle! We hope to see you again down the road!
Review for oil Change and tire rotation
Great customer service. Staff is very nice and they try very hard to move as quickly as possible to reduce wait time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that our staff is living up to our promise of providing outstanding service to all of our valued customers. Safe travels!
Great Service
Crossroads Ford of Southern Pines were great to work with. They were able to answer all the questions I had about my mustang and made sure I was comfortable with it before leaving. They made the process quick and efficient, and would definitely consider buying from them again in the future.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks as always!
Love your staff, very professional and courteous! Love your waiting area, comfortable with enough different types of interest areas and types of seating to meet anyone's needs. I personally web surfed both mornings as I waited. 8-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great team effort
Team did a great job Very happy with total experience as well as facility
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, Christopher If there is anything else we can do to assist you, please let us know! Take care!
Great Service
Sam James in service was very helpful / knowledgeable. My a/c was out & needed a software update.Sam got it down correctly & timely the first time. Thank You !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase