Crossroads Ford Apex

Great Service Rep. Understood the problem knew what was going to need to be replaced. Noted my brakes were in need of service verified they were part of my maintenance package and took care of them in the same trip.

Great customer service. Long wait. Had to ask for my keys 15 min. after my truck left the bay.

Everyone was courteous and helpful. My only complaint is that the wait is long.

Quick lane is good. I have the maintenance plan so I go there. It is usually very busy and the wait is longer than most other places that I have been. They however do a good job and are very professional. The rest of the dealership is where my problems are. This is why I won't suggest this dealership.

We purchased a 2013 ford escape. Chris was extremely helpful in not only helping us find the right vehicle, but he also made the process quick and easy.

Love the setup of the service center. They make the process easy for us as customers and are there to help address other service needs as they arise.

C-Max Energi. Back hatch would not open. Sporadic problem. Replacement of parts will hopefully fix the problem.

large selection to choose from in best of conditions everyone was helpful and went out of their way for me

I was able to drop my Explorer off on short notice as a devastating engine miss started that morning. They took great notes as I also had another issue I was not sure what it was. They called and told me they found the causes of both and checked out the entire truck and did not find anything but an Oil & Filter change. They resolved the 2 issues and it was done when promised!

I have always had a wonderful experience at Crossroads Ford!