Reviews
Write a reviewGood Job
I only got an oil change and everything was ok. The water was good as well as the chips.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was good
Service was good minus the telephone portion. Long holds
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Sevice!
Was in and out in less than an hour and service was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome
I bought 2 cars in 2 days because of the ease of the sales and the family values ya all show. Thanks for all of your hospitality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick oil change
I brought my car in for an oil change. It was done in a very reasonable amount of time and your coffee is excellent. The staff was friendly and efficient. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Van! Thank you so much for choosing Crossroads Ford of Cary as your first choice for service!
New Tires / Great Service
Went in to get new tires and a tune up. The guys helped me with the most affordable option for new tires, while also picking a product that was a fit for my vehicle and safe. Great experience with Crossroads Ford, as always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Safe travels!
Quick oil change
I was in and out very quickly, which I really appreciate on a Saturday morning. I always feel like I get excellent service there. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Absolutely the best people; huge indoor showroom.
My salesperson was the best! He was extremely knowledgeable about the vehicle I was purchasing, and he was very friendly and never pushy. I would recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and Upfront
I had an oil change/tire rotation done for the first time on this car and as usual service was very friendly and honest. I appreciate that as I am a female and so often we are taken advantage of when dealing with auto repairs...Crossroads in Cary is not like that at all!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!
Great dealership
I had a great experience buying my very first new car. The service was outstanding! I love this dealership; I will definitely be back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always here to provide you with exceptional service, George! We sincerely appreciate your business and hope to continue to serve you for many years to come!