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Mercedes-Benz of San Jose

(1,018 reviews)
Visit Mercedes-Benz of San Jose
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (855) 266-0258 (855) 266-0258
Used (888) 421-1985 (888) 421-1985
Service (877) 266-3780 (877) 266-3780

Reviews

(1,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Jose from DealerRater.

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Great service

I purchased a new CLA250 here. The staff is helpful. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall, excellent experience

Excellent experience with Marco and Gabriel. And I love, love, love the SLK 350!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience | CLA 250

This was my first experience buying a Mercedes. I will continue to go to these guys for future purchases as it is clear they are the top-of-the-line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful, friendly salesman and support staff

Salesman Johan was very helpful throughout the ordering process and then buying process for our GL350 Bluetec. He was flexible enough to deal with me over email and via text as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My first Mercedes from Mercedes-Benz of San Jose

In my past experience, purchasing a car at dealership is the most painful works to do. However, this is the best buying experience with Vinnie Do at Mercedes-Benz of San Jose. He helps me to search the car even though it is not in this dealership. This is my first Mercedes. Vinnie understands my goals and options. He absolutely treats and serves me well. I felt so nice when I was working with him to purchase my first Mercedes. For this dealership, it is nice and clean environment. The showroom is so shining and roomy. I have been many other dealerships. This is the best one. I will defintely highly recommend my friends to purchase or lease car from Vinnie Do at Mercedes-Benz of San Jose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Experience: Mercedes Benz of San Jose

After hearing our old Mercedes (1997) was totaled from a low speed collision we had 4 days to get a car. We visited 3 other dealerships and ended up buying our car from Mike at Mercedes Benz of San Jose. Thanks to Mike and the staff it only took a few hours to drive home in our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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facilities clean

i was purchase 2015 c63 amgS, dealer service very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience, Class Act, Happy Wife!

I leased a 2015 CLA 250 Sport for my wife. My sales person was Joseph Ngo, a delightful and knowledgeable gentleman who made the experience refreshing. In finance I worked with Gabe, another professional member of the dealership staff. My wife's experience during the servicing of the car was also as pleasant, with a loaner provided for the day while the staff detailed the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Smart Car Lease Experience

I've wanted a smartFortwo for years and Elena Basanty at Mercedes-Benz of San Jose made my dream come true! She was extremely knowledgeable and friendly. Elena moved us through the leasing process with ease and communicated with us every step of the way. I love driving my new car and Elena made it all possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience in Mercedes-Benz of San Jose

We recently purchased our new car (ML 350) with Jearond Abad in Mercedes-Benz of San Jose. It is a terrific experience. Jearond is very patient, friendly and very knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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