Reviews
Great service
I purchased a new CLA250 here. The staff is helpful. It was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall, excellent experience
Excellent experience with Marco and Gabriel. And I love, love, love the SLK 350!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience | CLA 250
This was my first experience buying a Mercedes. I will continue to go to these guys for future purchases as it is clear they are the top-of-the-line.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful, friendly salesman and support staff
Salesman Johan was very helpful throughout the ordering process and then buying process for our GL350 Bluetec. He was flexible enough to deal with me over email and via text as needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My first Mercedes from Mercedes-Benz of San Jose
In my past experience, purchasing a car at dealership is the most painful works to do. However, this is the best buying experience with Vinnie Do at Mercedes-Benz of San Jose. He helps me to search the car even though it is not in this dealership. This is my first Mercedes. Vinnie understands my goals and options. He absolutely treats and serves me well. I felt so nice when I was working with him to purchase my first Mercedes. For this dealership, it is nice and clean environment. The showroom is so shining and roomy. I have been many other dealerships. This is the best one. I will defintely highly recommend my friends to purchase or lease car from Vinnie Do at Mercedes-Benz of San Jose.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Experience: Mercedes Benz of San Jose
After hearing our old Mercedes (1997) was totaled from a low speed collision we had 4 days to get a car. We visited 3 other dealerships and ended up buying our car from Mike at Mercedes Benz of San Jose. Thanks to Mike and the staff it only took a few hours to drive home in our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
facilities clean
i was purchase 2015 c63 amgS, dealer service very good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience, Class Act, Happy Wife!
I leased a 2015 CLA 250 Sport for my wife. My sales person was Joseph Ngo, a delightful and knowledgeable gentleman who made the experience refreshing. In finance I worked with Gabe, another professional member of the dealership staff. My wife's experience during the servicing of the car was also as pleasant, with a loaner provided for the day while the staff detailed the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Smart Car Lease Experience
I've wanted a smartFortwo for years and Elena Basanty at Mercedes-Benz of San Jose made my dream come true! She was extremely knowledgeable and friendly. Elena moved us through the leasing process with ease and communicated with us every step of the way. I love driving my new car and Elena made it all possible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience in Mercedes-Benz of San Jose
We recently purchased our new car (ML 350) with Jearond Abad in Mercedes-Benz of San Jose. It is a terrific experience. Jearond is very patient, friendly and very knowledgeable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase