Reviews
Excellent Experience, Class Act, Happy Wife!
I leased a 2015 CLA 250 Sport for my wife. My sales person was Joseph Ngo, a delightful and knowledgeable gentleman who made the experience refreshing. In finance I worked with Gabe, another professional member of the dealership staff. My wife's experience during the servicing of the car was also as pleasant, with a loaner provided for the day while the staff detailed the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Smart Car Lease Experience
I've wanted a smartFortwo for years and Elena Basanty at Mercedes-Benz of San Jose made my dream come true! She was extremely knowledgeable and friendly. Elena moved us through the leasing process with ease and communicated with us every step of the way. I love driving my new car and Elena made it all possible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience in Mercedes-Benz of San Jose
We recently purchased our new car (ML 350) with Jearond Abad in Mercedes-Benz of San Jose. It is a terrific experience. Jearond is very patient, friendly and very knowledgeable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tremendous efforts = Great New Car Experience
We wanted an electric SMART of an unique color and option. Andy searched up and down the State until he found the exact car that matches our requirement. Thank you, Andy for finding us the perfect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jerry, for reaching out to us. Your opinion plays an integral part in our customer service.
Awesome Service
I recently bought my first Mercedez-Benz and Thomas Vo was extremely helpful from our first interaction over the phone to me walking into the dealership and driving away with my c250 on the same day! He was very prompt in his responses. I had no idea buying a car was this simple. It was a good first time experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales folks give really good deals!
Since I moved into the US a couple of months back, I had a non-existent credit history. In spite of that Jearond and Jillian were able to get me a really good deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nirav, we appreciate you taking the time to respond. The staff at Mercedes-Benz of San Jose 2199 take our reviews very seriously.
GREAT AND FAST SERVICES
Great facilities, bought a used mercedes benz c class 230, did not take too long to get approve of the loan , the car was in excellent condition and really happy to drive that mercedes car.I would definitely recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed, thank you for taking the time to leave us feedback.
Great Price
Loved the interaction with these guys. Super quick and responsive. I also got the best deal from them as compared to Merc of Stevens Creek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Varun Kohli, thank you for taking the time to leave us feedback.
Brand new Smart Car
Beshoff Motors was the only dealer nearby that had the new Smart Car I had been searching for online. My experience with them began online with a very friendly and knowledgeable saleswoman who set up a time to meet at my convenience. She was very helpful and accommodating, and was ready with cars to show me as soon as I arrived. The dealership had exactly the car I had been searching for, ready for me to drive off the lot. My experience with my salesperson, the test drive, with the other members of the sales team, and with the finance department were all positive and pleasant. I would highly recommend this dealership. It was a pleasure doing business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercedes E500
This was our first Mercedes Benz and our first stop was at Beshoff and we were warmly greeted by a professional sales woman who was very kind and very helpful. Through the entire process she kept us her number one priority and even after the purchase was right there with follow up calls etc. I have never experienced this type of professionalism. Not only will we be back for another Mercedes when the time comes but it will be to Beshoff's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
