Reviews
Tremendous efforts = Great New Car Experience
We wanted an electric SMART of an unique color and option. Andy searched up and down the State until he found the exact car that matches our requirement. Thank you, Andy for finding us the perfect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jerry, for reaching out to us. Your opinion plays an integral part in our customer service.
Awesome Service
I recently bought my first Mercedez-Benz and Thomas Vo was extremely helpful from our first interaction over the phone to me walking into the dealership and driving away with my c250 on the same day! He was very prompt in his responses. I had no idea buying a car was this simple. It was a good first time experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales folks give really good deals!
Since I moved into the US a couple of months back, I had a non-existent credit history. In spite of that Jearond and Jillian were able to get me a really good deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nirav, we appreciate you taking the time to respond. The staff at Mercedes-Benz of San Jose 2199 take our reviews very seriously.
GREAT AND FAST SERVICES
Great facilities, bought a used mercedes benz c class 230, did not take too long to get approve of the loan , the car was in excellent condition and really happy to drive that mercedes car.I would definitely recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed, thank you for taking the time to leave us feedback.
Great Price
Loved the interaction with these guys. Super quick and responsive. I also got the best deal from them as compared to Merc of Stevens Creek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Varun Kohli, thank you for taking the time to leave us feedback.
Brand new Smart Car
Beshoff Motors was the only dealer nearby that had the new Smart Car I had been searching for online. My experience with them began online with a very friendly and knowledgeable saleswoman who set up a time to meet at my convenience. She was very helpful and accommodating, and was ready with cars to show me as soon as I arrived. The dealership had exactly the car I had been searching for, ready for me to drive off the lot. My experience with my salesperson, the test drive, with the other members of the sales team, and with the finance department were all positive and pleasant. I would highly recommend this dealership. It was a pleasure doing business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercedes E500
This was our first Mercedes Benz and our first stop was at Beshoff and we were warmly greeted by a professional sales woman who was very kind and very helpful. Through the entire process she kept us her number one priority and even after the purchase was right there with follow up calls etc. I have never experienced this type of professionalism. Not only will we be back for another Mercedes when the time comes but it will be to Beshoff's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car buying experience
At BMW dealer, we got run around a bit and then decided to go with MB. We sent our car specifications to all the Mercedes-Benz dealers in our area. Beshoff Motors gave us upfront pricing without any bargaining and we didn't negotiate on the top of it as it looked like pretty good deal. He was going to get the car as dealer trade from other dealers. He tried to get it while we were waiting, but couldn't. Then we gave our second choice and asked us to call if he can get it. He called us within an hour and we bought it the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No Pressure Sales Staff
I've been looking for a new Mercedes for the past 4 months - visited several locations in the Bay Area. Similar prices, styles and inventory. There were a few things that set Beshoff apart from the rest... customer service. I didn't feel hunted when I walked into the showroom and there was absolutely no pressure from the saleswoman. Very knowledgeable staff and really wanted to inform me of my choices when it came to lease vs. finance. Great web site too. They know what they're doing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
since we had misunderstanding at some points but they are...
since we had misunderstanding at some points but they are willing to solve the problems and let consumers' understanding and need, they not only offer good car sale but also a good consumers' impression and service. Their price is good compared to other benz stores in bay area.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car